Blank Print - Xerox Phaser 3330 Service Manual

Image Quality

Blank Print

The entire image area is blank.
Initial Actions
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check the life counters of the Toner Cartridge and Roller. Replace components at end of life.
• Clear any obstructions in the Laser path.
• Check for multi-sheet feeds.
• Check the Toner Cartridge installation and condition.
Troubleshooting Reference Table
Applicable Parts
• Toner Cartridge, Refer to
Accessories
• Transfer Roller (PL 3.1A.40,
(2 of 2))
• Main PWB (PL 1.0.7,
Main) or Main PWB (PL 6.1.7,
WorkCentre 3335/3345
• HVPS (PL3.1A.33, Parts List 3.1A Frame (2 of
• Scanner Assembly (PL 7.1A,
WorkCentre 3335 ADF)
• Scanner Assembly (PL 8.1,
WorkCentre 3345 SCANNER and
Troubleshooting Procedure Table
Step Actions and Questions
1. Print a Test Print (see
Does the page print?
2. Reseat the connection between the printer
and computer.
Does the error persist?
3. Remove the Toner Cartridge
and Photoreceptor Drum
clean the high voltage contacts.
Replace the Toner Cartridge and reprint the
test print.
Does the error persist?
3-18 Phaser 3330 and WorkCentre 3335/3345
Service Manual
Xerox Supplies and
Parts List 3.1A Frame
Parts List 1.0 Phaser 3330
Parts List 6.1
Main)
Parts List 7.1A
Parts List 8.1
DADF)
Test Prints).
(Toner Cartridge
Cartridge) and
Example Print
2))
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Blank Print
No
Go to step 3.
Complete.
Complete.
Xerox Internal Use Only