Xerox Phaser 3330 Service Manual page 96

Troubleshooting Procedure Table
Step Actions and Questions
1. Is the ADF/DADF Cover completely closed?
Does the error persist?
2. Does the error persist?
3. Check the connectors and wiring between
the ADF/DADF and the main board.
WorkCentre 3335: CN36
WorkCentre 3345:
• CN12 (main board) to CN1 (RADF joint
PBA)
• CN2 (RADF joint PBA) to CN2 (DADF)
• CN3 (RADF joint PBA) to CN1 (DADF)
Repair the wiring as necessary.
4. Does the ADF/DADF pick the original from
the input tray?
5. Check the media path.
Is there debris in the media path?
(clean only with a dry, lint-free cloth)
6. Enter dC330 Component
05-200.
Does the DADF Scan Motor rotate?
7. Does the error persist?
8. • WorkCentre 3345: Use a dry lint free
cloth to clean the DADF Feed Roller (PL
8.2.14, Parts List 8.2 WorkCentre 3345
Lower DADF)
• WorkCentre 3335: Use a dry lint free
cloth to clean the ADF Pick Up Assembly
rollers (PL 7.1.9 and PL 7.1.10,
7.1 WorkCentre 3335 SCANNER and
ADF ).
Rotate the rollers by hand.
Do the rollers rotate smoothly?
9. Does the error persist?
10. • WorkCentre 3345, install a new DADF
Pick Up Unit (PL 8.1.16,
WorkCentre 3345 SCANNER and
• WorkCentre 3335, install a new ADF
Paper Path Assembly
Assembly (WorkCentre
Does the error persist?
Xerox Internal Use Only
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 5.
Remove the debris and
go to Step 6.
Control, code Go to step 7.
Go to step 8.
Go to step 9.
Parts List
Go to step 10.
• WorkCentre 3345, go
Parts List 8.1
DADF).
• WorkCentre 3335, go
(ADF Paper Path
3335)).
to step 11.
to step 14.
Phaser 3330 and WorkCentre 3335/3345
Troubleshooting
No
Close the ADF/DADF
Cover and go to step 2.
Complete.
Complete.
Go to step 8.
Go to step 8.
Install a new DADF drive
(PL 8.5.8, Parts List 8.5
WorkCentre 3345 Drive
DADF)
Complete.
• WorkCentre 3345:
Install a new DADF
Feed Roller (PL 8.2.14,
Parts List 8.2
WorkCentre 3345
Lower DADF)
• WorkCentre 3335:
ADF Pick Up
Assembly (PL 7.1.9
and PL 7.1.10, Parts
List 7.1 WorkCentre
3335 SCANNER and
ADF)
Complete.
Complete.
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Service Manual