Troubleshooting
Over Heat Error
The Fuser exceeded the temperature set point.
Applicable Error
•
10-300: Over Heat error
Initial Actions
•
Check the Fuser and Fan vents for debris.
•
Turn the Machine off and then on again.
•
If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Applicable Parts
• Thermistor, (PL 3.3.2,
• Fuser, (PL 3.3.36,
Parts List 3.3
WARNING: Do not touch the fuser while it is hot.
Troubleshooting Procedure Table
Step
Actions and Questions
1.
Remove then reinstall Fuser.
Does the error persist?
2.
• If the problem persists, turn the machine
off and remove the Fuser (PL 3.3.36,
Parts List 3.3
• Check if the Fuser connector is
connected properly (CN 3).
• Check if the input voltage is normal.
• Check if the Thermistor is twisted or
contaminated. Clean or replace the
Thermistor (PL 3.3.2,
Does the error persist?
2-68
Phaser 3330 and WorkCentre 3335/3345
Service Manual
Wiring and Plug/Jack Map Reference
Parts List 3.3
Fuser)
• Phaser 3330 Main PWB Connector Designators
Fuser)
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
• DADF PWB
• SMPS PWB
Fuser).
Parts List 3.3
Fuser).
Yes
Go to step 2.
Install a new Fuser (PL
3.3.36,
Parts List 3.3
Fuser).
If the problem persists
Install a new Main PWB:
• Phaser 3330 (PL
1.0.7,
Parts List 1.0
Phaser 3330
Main)
• WorkCentre 3335 and
3345 (PL 6.1.7,
Parts
List 6.1 WorkCentre
3335/3345
Main).
No
Complete.
Complete.
Xerox Internal Use Only