Xerox Phaser 3330 Service Manual page 79

Troubleshooting
Error Error Message
09-100 Toner Low
09-200 Toner Cartridge
Empty
09-230 Toner Cartridge
Writing Error
09-240 Toner Cartridge
communication
error
09-250 Toner Cartridge read
error
09-300 Drum Warning
09-330 Drum Cartridge
communication
error
09-340 Drum Cartridge
read error
2-20 Phaser 3330 and WorkCentre 3335/3345
Service Manual
Cause
Toner is almost empty. Toner
may be low or Toner may be
unevenly distributed.
Empty Toner Cartridge
detected.
Toner Cartridge information
did not get written to CRUM.
No communication with the
CRUM in the Toner Cartridge.
Toner Cartridge information
could not be read.
Drum Cartridge is nearing
the end of life based on the
number of prints made.
No communications with the
CRUM in the Drum Cartridge.
No communications with the
Drum Cartridge.
Initial Action
Ensure a replacement
cartridge is in stock. Use
little more change if
"Toner Low" is marked in
LCD window.
Replace the Toner
Cartridge.
POPO the machine. If fault
persists, replace the Toner
Carriage.
POPO the machine. If fault
persists, replace the Toner
Carriage.
POPO the machine. If fault
persists, replace the Toner
Carriage.
Ensure a replacement
cartridge is in stock. Use
little more change if
"REPLACE DRUM" is
marked in LCD window.
POPO the machine. If fault
persists, replace the Drum
Carriage.
POPO the machine. If fault
persists, replace the Drum
Carriage.
Xerox Internal Use Only
Go To
Toner Low
Replace
Toner
Cartridge or
SMart Kit
Drum
Cartridge