Xerox Phaser 3330 User Manual
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Xerox Phaser 3330 User Manual

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See also: Service Manual , System Administrator Manual
Version 1.0
September 2016
®
®
Xerox
Phaser
3330 Printer

User Guide

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Summary of Contents for Xerox Phaser 3330

  • Page 1: User Guide

    Version 1.0 September 2016 ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 2 ® ® Xerox Extensible Interface Platform , ColorQube , Global Print Driver , and Mobile Express Driver ® are trademarks of Xerox Corporation in the United States and / or other countries. ® ® ® ® ™ ® ® Adobe...

  • Page 3: Table Of Contents

    Setting the Power Saver Mode Timers at the Control Panel....2-5 Exiting Power Saver Mode...................2-5 Administration Features....................2-6 Xerox CentreWare Internet Services............2-6 ® ® Accessing Xerox CentreWare Internet Services........2-6 ® ® Locating the IP Address of the Printer............2-6 Maintenance Assistant..................2-6 Enabling Maintenance Assistant............2-6 More Information........................2-8...
  • Page 4 Supported Standard Paper Sizes for Automatic 2-Sided Printing......................4-4 Supported Custom Paper Sizes for Automatic 2-Sided Printing......................4-5 Loading Paper........................4-6 Loading Paper in the Bypass Tray..............4-6 Loading Paper in Tray 1 and Optional Tray 2..........4-8 ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 5 Macintosh Printing Options................5-3 Selecting Printing Options for Macintosh........5-3 Saving a Set of Commonly Used Printing Options for Macintosh..................5-4 Linux Printing Options..................5-4 Launching Xerox Printer Manager............5-4 ® Printing from a Linux Workstation.............5-4 Printing Features.....................5-5 Printing on Both Sides of the Paper...........5-5 Selecting Paper Options for Printing..........5-6...
  • Page 6 Clearing Paper Jams from the Back of the Printer....7-16 Clearing Paper Jams from the Duplex Unit.........7-19 Clearing Paper Jams from the Output Area.........7-21 Troubleshooting Paper Jams................7-21 Multiple Sheets Pulled Together............7-21 Paper Misfeeds..................7-22 ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 7 B Regulatory Information..............B-1 Basic Regulations.........................B-1 ENERGY STAR Qualified Product..............B-1 ® United States FCC Regulations.................B-1 Canada........................B-2 European Union......................B-2 European Union Lot 4 Imaging Equipment Agreement Environmental Information..............B-2 Environmental Information Providing Environmental Solutions and Reducing Cost............B-2 ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 8 European Union........................C-1 Domestic/Household Environment..............C-1 Professional/Business Environment..............C-2 Collection and Disposal of Equipment and Batteries......C-2 Business Users in the European Union..........C-2 Disposal Outside of the European Union........C-2 Battery Symbol Note....................C-3 Battery Removal.....................C-3 Other Countries........................C-3 ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 9: Safety

    Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued and safe operation of your Xerox printer. Notices and Safety Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

  • Page 10: Electrical Safety

    • Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary. • Do not place the printer in an area where people can step on the power cord. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 11: Emergency Power Off

    Emergency Power Off If any of the following conditions occur, power the printer off immediately. Disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if any of the following occurs: • The equipment emits unusual odors or makes unusual noises.

  • Page 12: Ozone Release

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, contact your local Xerox representative or go to www.xerox.com/environment_europe. Printer Location •...

  • Page 13: Maintenance Safety

    Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 14 Do not load or use inkjet paper. Do not use transparencies or overhead projector sheets. Do not reload paper previously printed on or used. Add paper or media. Paper jam Lock Unlock ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 15 Load envelopes in the tray with the flaps closed and facing Load envelopes in the tray with the flaps open and facing Weight Data Transmission Paper Feeding Direction Indicator OK Button Print Menu Button ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 16 Cancel Job Button Left Direction Indicator Right Direction Indicator Up Direction Indicator Down Direction Indicator WPS Button (Wi-Fi Protected Setup) This item can be recycled. For details, refer to Recycling and Disposal. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 17: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
  • Page 18 Safety ® ® 1-10 Xerox Phaser 3330 Printer User Guide...

  • Page 19: Features

    Optional Feeder Tray 2 with 550-Sheet Card Reader Bay for optional NFC Capacity Enablement Kit Tray 1 with 250-Sheet Capacity Control Panel Display Bypass Tray and Extension USB Port Output Tray Control Board Cover Xerox ® Phaser ® 3330 Printer User Guide...

  • Page 20: Rear View

    Features Rear View Tray 1 Rear Access Cover Network Cable Port Power Receptacle Duplex Unit Power Switch Rear Door 4. USB Cable Port Internal Components Front Cover Toner Cartridge 2. Drum Cartridge ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 21: Control Panel

    Menu Button: Enters Menu Mode and Power On/Off Button lets you access options and settings. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 22: Information Pages

    7. To select an information page, press the Right arrow button, and then select the OK button. Configuration Report The Configuration Report provides product information including installed options, network settings, port setup, tray infromation, and more. To print the Configuration Report, refer to the System Administrator Guide at www.xerox.com/office/3330docs. ® ® Xerox Phaser 3330 Printer...

  • Page 23: Power Saver Mode

    Setting the Power Saver Mode Timers at the Control Panel For details, refer to the System Administrator Guide at www.xerox.com/office/3330docs Exiting Power Saver Mode The printer exits Power Saver mode automatically when any of the following events occur.

  • Page 24: Administration Features

    Maintenance Assistant Your printer includes a built-in diagnostic capability allowing you to send diagnostic information directly to Xerox. Maintenance Assistant is a remote diagnostic tool that offers a fast way to resolve potential issues, receive assistance, and automate the troubleshooting or repair process.
  • Page 25 Internet Services, click Status > SMart eSolutions. 3. From Smart eSolutions, click Maintenance Assistant. 4. To send status information to Xerox, click Start an Online Troubleshooting Session at www.Xerox.com. 5. After the data is sent, your browser is redirected to www.xerox.com...

  • Page 26: More Information

    Assistant, and driver downloads. Information about menus or error messages Press the control panel Help (?) button. ® Information Pages Print from the control panel, or from Xerox ® CentreWare Internet Services, click Proper- ties > Services > Printing > Reports.

  • Page 27: Installation And Setup

    Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because, typically, it is faster than a USB connection, and it provides access to Xerox ® CentreWare ®...

  • Page 28: Selecting A Location For The Printer

    Ethernet networks can support many computers, printers, and devices simultaneously. In most cases, an Ethernet connection ® ® is faster than USB and provides direct access to printer settings using Xerox CentreWare Internet Services. ®...

  • Page 29: Connecting The Printer To The Network

    If you connect the printer to one computer and do not have a network, use a USB connection. A USB connection offers fast data speeds, but typically not as fast as an ® Ethernet connection. In addition, a USB connection does not provide access to Xerox ® CentreWare Internet Services.
  • Page 30 • To prevent a printer malfunction, perform the control panel shutdown first. • Do not plug or unplug the power cord while the printer is powered on. a) At the printer control panel, press the Power Saver button. ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 31 Installation and Setup b) Touch Power Down. Note When all of the control panel lights are off, the printer power-off sequence is complete. Turning the power switch off is optional. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 32: Configuring Network Settings

    Windows Vista, Windows 7, Windows 8, Windows Server2008, WindowsServer2008 R2, and Windows Server 2012. • Macintosh OS X version 10.9 and later • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. For details, see www.xerox.com/office/3330drivers. ® ® Xerox...

  • Page 33: Installing Drivers And Utilities For Windows

    13. If the installer prompts you to restart your computer, click Restart to complete the installation of the drivers. 14. To complete the installation, click Finish. Installing Print Drivers for Macintosh OS X Version 10.9 and Later Install the Xerox print driver to access all features of your printer. ® ® Xerox...
  • Page 34 Select the printer from the list, then click Options & Supplies. c) Click Options. d) Confirm that all of the options installed on the printer appear correct. e) If you change settings, click OK, close the window, then exit System Preferences. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 35: Installing The Print Drivers For Unix And Linux

    4. In the notes below the driver package that you selected, click the Installation Guide link, then follow the installation instructions. Other Drivers The following drivers are available for download at www.xerox.com/office/3330drivers. ® • The Xerox Global Print Driver works with any printer on your network, including those printers made by other manufacturers.

  • Page 36: Installing A Wsd Printer Manually Using The Add Printer Wizard

    Mopria is a software feature that enables users to print from mobile devices without requiring a print driver. You can use Mopria to print from your mobile device to Mopria-enabled printers. ® ® 3-10 Xerox Phaser 3330 Printer User Guide...
  • Page 37 10 centimeters of each other. You can use NFC to obtain the network interface to establish a TCP/IP connection between your device and the printer. For more information, refer to the System Administrator Guide: • www.xerox.com/office/WC3335docs • www.xerox.com/office/WC3345docs ®...
  • Page 38 Installation and Setup ® ® 3-12 Xerox Phaser 3330 Printer User Guide...

  • Page 39: Paper And Media

    Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/3330supplies.

  • Page 40: Paper Storage Guidelines

    Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. For details, please contact your local Xerox representative.

  • Page 41: Supported Standard Paper Sizes

    105–216 mm (4.1–8.5 in.) 148–356 mm (5.8–14 in.) Supported Paper Types and Weights for Automatic 2-Sided Printing Paper Types Weights Lightweight 60–70 g/m Recycled 60–85 g/m Plain 70–85 g/m Letterhead Hole-Punched Pre-printed ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 42: Supported Standard Paper Sizes For Automatic 2-Sided Printing

    Legal (216 x 356 mm, 8.5 x 14 in.) Oficio (216 x 343 mm, 8.5 x 13.5 in.) Folio (216 x 330 mm, 8.5 x 13 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.) ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 43: Supported Custom Paper Sizes For Automatic 2-Sided Printing

    Monarch, No.10, DL, C5, Cardstock International Post Card Custom Odd size: min 75 mm width x 125 mm length Duplex Plain, Lightweight, A4, Letter, Legal, Folio, 60~120 g (16–32 lb.) Heavyweight, Bond, Re- Oficio cycled ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 44: Loading Paper

    This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 45 Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. 5. If the control panel Paper Settings screen prompts you, verify the paper size, type, and color. 6. When finished, touch Confirm. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 46: Loading Paper In Tray 1 And Optional Tray 2

    • For tray 1, pull out and remove the tray. • For tray 2, remove the tray by pulling it out until it stops, lifting the front of the tray slightly, and then pulling it out. ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 47 3. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 48: Setting Paper Size And Type

    1. Press Menu on the control panel. 2. Press the Up/Down arrow buttons, and select Tray Paper Settings. 3. Press the Right arrow button. 4. Press the Up/Down arrow buttons, and select the required tray. ® ® 4-10 Xerox Phaser 3330 Printer User Guide...

  • Page 49: Setting The Paper Type

    8. Press the Up/Down arrow buttons, and select Paper Type. 9. Press the Right arrow button. 10. Press the Up/Down arrow buttons, and select the paper type. 11. Press the OK button to save changes. ® ® Xerox Phaser 3330 Printer 4-11 User Guide...

  • Page 50: Printing On Special Paper

    Paper and Media Printing on Special Paper To order paper, transparencies, or other media, contact your local reseller or go to www.xerox.com/office/3330supplies. Envelopes Note You can ONLY print envelopes from the bypass tray. For details, see Supported Standard Paper Sizes.
  • Page 51 4. Adjust the guides until they touch the edges of the paper. 5. If the control panel Paper Settings screen prompts you, verify the paper size, type, and color. 6. When finished, touch Confirm. ® ® Xerox Phaser 3330 Printer 4-13 User Guide...

  • Page 52: Labels

    • Before loading labels, remove all other paper from the bypass tray. Loading Labels in the Bypass Tray To load labels in the bypass tray: 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. ® ® 4-14 Xerox Phaser 3330 Printer User Guide...

  • Page 53: Transparencies

    • In the print driver software, for paper type, select Transparency. • Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam. • Do not fan transparencies. ® ® Xerox Phaser 3330 Printer 4-15 User Guide...
  • Page 54 Paper and Media ® ® 4-16 Xerox Phaser 3330 Printer User Guide...

  • Page 55: Printing

    Selecting Printing Options Printing options, also called print driver software options, are specified as Printing ® Preferences in Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. You can choose default settings for various printing options;...

  • Page 56: Print Driver Help

    Printing Print Driver Help Xerox ® print driver software Help is available from the Printing Preferences window. To see print driver help, click the Help (?) button in the bottom left corner of the Printing Preferences window. Information about Printing Preferences appears in the Help window on two tabs: •...

  • Page 57: Selecting Windows Print Options For An Individual Job

    To use specific printing options, change the settings before sending the job to the printer. 1. With the document open in your application, click File > Print. 2. Select your printer. 3. Select Xerox ® Features. 4. Select the desired options.

  • Page 58: Saving A Set Of Commonly Used Printing Options For Macintosh

    You can also submit print requests through the command line using lp/lpr. For more information about Linux printing, click the Help (?) button in the Xerox ®...

  • Page 59: Printing Features

    Printing Creating a Job Ticket Using the Xerox Print Driver ® 1. In a command line prompt, open the Xerox print driver, login as root, and type xeroxprtmgr. 2. On the My Printers screen, select the printer. 3. In the top corner, click Edit Printer, then select options for the print job.

  • Page 60: Selecting Paper Options For Printing

    Print Quality Print-quality modes: • Standard print-quality mode: 600 x 600 dpi (dots per inch) • Enhanced print-quality mode: 600 x 600 x 5 dpi (1200 x 1200 enhanced image quality) ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 61: Printing From A Usb Flash Drive

    USB Flash drive. The system administrator must set up this feature before you can use it. For details, refer to the System Administrator Guide at www.xerox.com/office/3330docs. To print from a USB Flash drive: 1.
  • Page 62 Printing ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 63: Maintenance

    • Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure that any parts removed during cleaning are replaced before you plug in the printer. Xerox ® Phaser ®...

  • Page 64: Cleaning The Exterior

    Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 65: Consumables

    • Each consumable includes installation instructions. • To ensure print quality, the toner cartridge and drum cartridge are designed to cease functioning at a predetermined point. Caution Use of non-Xerox supplies is not recommended. Use of toner with other than genuine ® ® Xerox Toner can affect print quality and printer reliability.

  • Page 66: Toner Cartridges

    Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. • Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion.

  • Page 67: Replacing A Drum Cartridge

    No message but the printer stops printing. The drum cartridge must be replaced. Open the front cover, then replace the drum cartridge. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa. Moving the Printer Warning To prevent electric shock, never touch the power plug with wet hands.

  • Page 68: Billing And Usage Counters Information

    • Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/3330support.

  • Page 69: Troubleshooting

    Try a different outlet. The printer is connected to an outlet with a voltage Use a power source within the specifications or frequency that does not match the printer spe- for the printer. cifications. Xerox ® Phaser ® 3330 Printer User Guide...

  • Page 70: Printer Resets Or Turns Off Frequently

    Turn off the printer, then turn it on again. Print the Error Messages report from the Troubleshooting Pages menu. If the error per- sists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power power supply.

  • Page 71: Paper Tray Fails To Close

    Probable Causes Solutions The printer has an error. To clear the error, follow the onscreen prompts. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray. A toner cartridge is empty.

  • Page 72: Printer Makes Unusual Noises

    For details, see Turning On/Off the Printer. If the error persists, contact your Xerox representative. The printer is busy. • A previous print job could be the problem. On your computer, you can use the printer properties to delete all print jobs in the print queue.

  • Page 73: Condensation Has Formed Inside The Printer

    Paper Jams Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.

  • Page 74: Locating Paper Jams

    Switch off the printer immediately and wait 30 minutes for the fuser to cool. After the printer cools, try to remove the jammed paper. If the error persists, contact your Xerox representative.
  • Page 75 Troubleshooting 1. Bypass Tray and Inside the Printer 2. Back of the Printer 3. Duplex Unit 4. Tray 1 5. Tray 2 ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 76: Clearing Paper Jams

    1. Remove any paper from the bypass tray. Where the tray connects to the printer, clear any paper that is jammed. 2. If the paper is torn, check inside the printer for pieces of paper, then gently remove them. If you cannot remove the paper fragments easily, contact your Xerox representative. Warning The area around the fuser can be hot.

  • Page 77: Clearing Paper Jams From Tray 1

    1. Open Tray 1, then pull the tray out and completely away from the printer. 2. Remove crumpled paper from the tray and any remaining paper jammed in the printer. ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 78 Troubleshooting 3. Carefully reinsert and close the tray. 4. If the control panel prompts you, verify the paper size, type, and click the OK button.. ® ® 7-10 Xerox Phaser 3330 Printer User Guide...

  • Page 79: Clearing Paper Jams From Tray 2

    • If the paper does not move when you pull it or if you do not see the paper in this area, stop and go to the Step • If the paper is removed, go to Step 3. Perform the following steps to locate the jam. ® ® Xerox Phaser 3330 Printer 7-11 User Guide...
  • Page 80 Troubleshooting a) Open Tray 1. b) Pull the paper straight up and out. ® ® 7-12 Xerox Phaser 3330 Printer User Guide...
  • Page 81 Look for any remaining crumpled paper in Tray 2 and remove it. 4. Close the Tray 2. 5. If the control panel display prompts you, verify the paper size, type, and press the OK button. ® ® Xerox Phaser 3330 Printer 7-13 User Guide...

  • Page 82: Clearing Paper Jams From Inside The Front Cover

    • If the paper does not move when you pull it or if you do not see the paper in this area, stop and go to the Step • If the paper is removed, go to Step ® ® 7-14 Xerox Phaser 3330 Printer User Guide...
  • Page 83 5. Reinstall the toner cartridge and push it into the printer. Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place. ® ® Xerox Phaser 3330 Printer 7-15 User Guide...

  • Page 84: Clearing Paper Jams From The Back Of The Printer

    Clearing Paper Jams from the Back of the Printer Note To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Pull down the rear cover. ® ® 7-16 Xerox Phaser 3330 Printer User Guide...
  • Page 85 2. Push down the levers as shown. 3. To access the fuser area, push down on both sets of levers as shown, and pull down the rollers. 4. Gently remove any jammed paper. ® ® Xerox Phaser 3330 Printer 7-17 User Guide...
  • Page 86 Troubleshooting Warning The area around the fuser may be hot. Use caution to avoid any injury. 5. Return both sets of levers to their original positions. 6. Close the rear cover. ® ® 7-18 Xerox Phaser 3330 Printer User Guide...

  • Page 87: Clearing Paper Jams From The Duplex Unit

    1. To access paper jams in the duplex area, perform the following: a) Remove the tray 1 rear cover. b) Remove the duplex unit from the printer. 2. Gently remove any paper from the duplex area. ® ® Xerox Phaser 3330 Printer 7-19 User Guide...
  • Page 88 Ensure that the duplex unit is fully pushed in. b) Replace the tray 1 rear cover. 4. If prompted, follow the instructions on the control panel display to continue printing. ® ® 7-20 Xerox Phaser 3330 Printer User Guide...

  • Page 89: Clearing Paper Jams From The Output Area

    Too much static electricity is present. Try a new ream of paper. Do not fan transparencies before loading in tray. Using unsupported paper. Use only Xerox approved paper. For details, refer to Supported Paper. Humidity is too high for coated paper.

  • Page 90: Label And Envelope Misfeeds

    The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see type. Supported Paper. Label and Envelope Misfeeds...

  • Page 91: Paper Jam Message Stays On

    Caution The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.

  • Page 92: Controlling Print Quality

    Symptom Solutions The output is too light. • To check the toner level, check the control panel, use the print driver, or Xerox CentreWare Internet Services. If the toner cartridge is near empty, replace it. • Verify that the toner cartridge is approved for use in this printer, and replace it as needed.
  • Page 93 Humidity. • For details, refer to Selecting a Location for the Printer. The output is blank. Turn off the printer, then turn it on again. If the error persists, contact your Xerox representative. ® ® Xerox Phaser 3330 Printer 7-25...
  • Page 94 Symptom Solutions Streaks appear in the output. Replace the Smart Kit Drum Cartridge. Contact your Xerox representative. The output has a mottled ap- • Verify that the paper is the correct size, type, and weight. pearance. If not, change the paper settings.
  • Page 95 Print a solid image over the entire surface of one sheet is bumpy. of paper. Load the printed sheet into the tray with the printed side face down. Print five blank pages to remove debris from the fuser rollers. ® ® Xerox Phaser 3330 Printer 7-27 User Guide...

  • Page 96: Getting Help

    Troubleshooting Getting Help Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or warning condition occurs, the control panel displays a message informing you of the problem.

  • Page 97: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/3330docs Technical support information for your printer; www.xerox.com/office/3330support including online technical support, Online Sup- port Assistant, and driver downloads. Order supplies for your printer www.xerox.com/office/3330supplies...
  • Page 98 Troubleshooting ® ® 7-30 Xerox Phaser 3330 Printer User Guide...

  • Page 99: A Specifications

    Paper capacity (80 g/20 lb.) • Bypass tray: 50-sheets • Tray 1: 250-sheets • Optional Tray 2: 550-sheets Maximum print size Legal (216 x 356 mm, 8.5 x 14 in.) 2-Sided Printing Standard Xerox ® Phaser ® 3330 Printer User Guide...

  • Page 100: Physical Specifications

    Depth 37 cm (14.5 in.) 45.5 cm (17.9 in.) Height 29 cm (11.4 in.) 43.4 cm (17.1 in.) Weight 12.7 kg (28.0 lb.) 14.9 kg (32.1 lb.) Clearance Requirements for Standard Configuration ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 101: Environmental Specifications

    • Continuous printing: Maximum 700 W • Ready/Standby: Maximum 50 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 102: Performance Specifications

    • Paper size: Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. • Paper type: Plain paper prints faster than Cardstock or Heavyweight. • Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels. ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 103: B Regulatory Information

    Xerox ENERGY STAR equipment is preset at the factory. Your printer is delivered with the timer, for switching to Power Saver Mode from the last copy/print out, set at 1 or 2 minutes.

  • Page 104: Canada

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 105 45 ppm monochrome the duplex function has been auto enabled, during the setup and driver installation. Some Xerox models below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of install.

  • Page 106: Germany

    You can set a longer activation time or completely deactivate the Power Saver mode. This device can take longer to switch to a lower energy level. To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/about-xerox/environment/enus.html Environmental Choice Certified to Office Machines CCD-035 This product is certified to Environmental Choice standard for office ma- chines, meeting all requirements for reduced environmental impact.

  • Page 107: Lärmemission

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
  • Page 108 Regulatory Information ® ® Xerox Phaser 3330 Printer User Guide...

  • Page 109: C Recycling And Disposal

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 110: Professional/Business Environment

    In accordance with European legislation, end-of-life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end-of-life take-back information. Collection and Disposal of Equipment and Batteries •...

  • Page 111: Battery Symbol Note

    This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox Phaser 3330 Printer User Guide...
  • Page 112 Recycling and Disposal ® ® Xerox Phaser 3330 Printer User Guide...

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