Xerox Phaser 3330 Service Manual page 101

Troubleshooting
Tray 1 Paper Jam
A paper jam was detected in the Tray 1 feeding section.
Applicable Error
• 07-130: Jam0 from Tray1
Initial Actions
• Clear the jammed paper.
• Ensure the paper guides are set correctly.
• Ensure the loaded paper is supported. Try printing with different paper or other media. For details
of paper specifications refer to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide
or the Xerox Phaser 3330 Printer User Guide.
• Clear the paper path of debris.
• Clean the Feed Roller.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Applicable Parts
• Pick Up Solenoid (PL 3.1A,
Frame (2 of 2))
• Pick Up Clutch (PL 3.1A.10,
3.1A Frame (2 of 2))
• Pick Up Roller (PL 3.1A.45,
Frame (2 of 2))
• Feed Drive Assembly (PL 3.1.5,
3.1 Frame (1 of 2))
• Feed Roller (PL 3.1A.8,
Frame (2 of 2))
• Retard Roller (PL 5.1.7,
1)
• Base Plate Pad, (PL 5.1.8,
Tray 1)
• Tray 1, (PL5.1.19, Parts List 5.1 Tray
Troubleshooting Procedure Table
Step Actions and Questions
1. Send a print job to the printer while
actuating the Paper Empty Sensor.
Does the Pick Up Roller rotate normally?
2-42 Phaser 3330 and WorkCentre 3335/3345
Service Manual
Wiring and Plug/Jack Map Reference
Parts List 3.1A • Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
Parts List
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
Parts List 3.1A
• DADF PWB
• SMPS PWB
Parts List
Parts List 3.1A
Parts List 5.1 Tray
Parts List 5.1
1)
Yes
Go to step 4.
No
Go to step 2.
Xerox Internal Use Only