Troubleshooting
Tray and Media Errors
Door is Open
The Front Door is open.
Applicable Errors
•
01-100: Door is open
Initial Actions
•
Close the door until it locks in to place.
•
If problem persists use the following procedure.
Troubleshooting Reference Table
Applicable Parts
• Front Cover Open Sensor (Photo
Interrupter), (PL 1.3.2,
Cover
Assembly).
Troubleshooting Procedure Table
Step
Actions and Questions
1.
Re-seat CN18 on the Main PWB
Does the error persist?
2.
Check the operation of the Cover Link, (PL
1.3.6,
Parts List 1.3 Front Cover
The Cover Link mechanism operates
correctly?
3.
Enter
dC330 Component
01-100 to check the operation of the Front
Cover Open sensor.
The sensor operates correctly?
4.
Check the wiring and connectors between
CN18 on the Main PWB and the Front Cover
Open Sensor.
The wiring and connectors are good?
2-52
Phaser 3330 and WorkCentre 3335/3345
Service Manual
Wiring and Plug/Jack Map Reference
• Phaser 3330 Main PWB Connector Designators
Parts List 1.3 Front
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
• DADF PWB
• SMPS PWB
Assembly).
Control, code
Yes
Go to step 2.
Go to step 3.
Complete.
Install a new Front Cover
Open Sensor (Photo
Interrupter), (PL 1.3.2,
Parts List 1.3 Front Cover
Assembly).
No
Complete.
Install a new Cover Link,
(PL 1.3.6,
Parts List 1.3
Front Cover
Assembly).
Go to step 3.
Repair the
wiring/connectors or
install new parts.
Xerox Internal Use Only