Image Quality
Toner Smears
There are faded or completely non-printed lines along the page in the direction of the paper travel
from the leading edge to the trailing edge.
Initial Actions
•
Check that the media settings match the media in use.
•
Check that the media is dry and in good condition.
•
If the problem is that the background on the face of the printed page is stained refer to
Printed
Page.
Troubleshooting Reference Table
Applicable Parts
• Fuser (PL 3.3.36,
Parts List 3.3
• Transfer Roller (PL 3.1A.40,
(2 of
2))
Troubleshooting Procedure Table
Step
Actions and Questions
1.
Reseat P/J15 on the Main PWB, and P/J3 on
the LVPS.
Does the image print correctly?
2.
Replace the Fuser (PL 3.3.36,
Fuser).
Does the image print correctly?
3.
Replace the Toner Cartridge.
and Accessories
3-20
Phaser 3330 and WorkCentre 3335/3345
Service Manual
Fuser)
Parts List 3.1A Frame
Parts List 3.3
Xerox Supplies
Example Print
Yes
Complete.
Complete.
Smears on
Smudges or Smears
No
Go to step 2.
Replace the Transfer
Roller (PL 3.1A.40,
Parts
List 3.1A Frame (2 of
Xerox Internal Use Only
2)).