Xerox Phaser 3330 Service Manual page 82

Error Error Message
09-500 Toner Cartridge not
installed
09-600 SMart Kit Drum
Cartridge not
installed
09-730 Imaging Unit Error
09-800 Invalid Toner
Cartridge
09-810 Non-Xerox Toner
Cart
09-900 Invalid Drum
Cartridge
09-910 Non-Xerox Drum
Cartridge
22-330 PagePack PIN
(Supplies Plan
Activation Code)
Entry Locked
Fuser Errors
Xerox Internal Use Only
Cause
Toner Cartridge is not
installed or the CRUM is not
making contact with the
terminals.
SMart Kit Drum Cartridge
not installed or Drum
Cartridge terminals are not
making contact.
Problem with the Erase Lamp
Cable or poor drum ground.
The Toner Cartridge is not for
this printer or Toner CRUM
does not match the
Geometrical code or CRU
plan code with MSOK.
The Toner Cartridge
cartridge is not for the Xerox
machine.
The Drum Cartridge is not for
this printer or Toner CRUM
does not match the
Geometrical code or CRU
plan code with MSOK.
The drum cartridge in not for
this Xerox machine
PagePack PIN (Supplies Plan
Activation Code) Entry
locked due to repeated
incorrect PIN entry attempts
Initial Action
Open the Front Door.
Install a new Toner
Cartridge and check that
the CRUM terminals are
making contact. Un-install
and reinstall the Toner
Cartridge.
Install a new Drum
Cartridge and check that
the CRUM terminals are
making contact. Un-install
and reinstall the Drum
Cartridge.
Check for a poor ground.
Check for a damaged
Cable.
Ensure the Toner Cartridge
is the correct part.
Replace with a Genuine
Xerox Toner Cartridge.
Install the correct Toner
Cartridge.
Ensure the Drum Cartridge
is the correct part.
Replace with a Genuine
Xerox Drum Cartridge.
Replace with a Genuine
Xerox Drum Cartridge.
None
Phaser 3330 and WorkCentre 3335/3345
Troubleshooting
Go To
Toner
Cartridge
and Drum
Cartridge
Not
Installed
Toner
Cartridge
and Drum
Cartridge
Not
Installed
Invalid
Toner
Cartridge or
Drum
Cartridge
Invalid
Toner
Cartridge or
Drum
Cartridge
Invalid
Toner
Cartridge or
Drum
Cartridge
2-23
Service Manual