Xerox Phaser 3330 Service Manual page 134

Step Actions and Questions
5. Cycle printer power.
Does the error persist?
Network Error - No Remote Xerox Server
Machine is unable to contact the remote Xerox SMart eSolutions Communication Server.
Applicable Errors
• 17-562: Auto-registration process fails to communicate
• 17-563: Machine fails to communicate with Xerox Edge Server
Initial Actions
• Check network and data configuration settings.
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Procedure Table
Step Actions and Questions
1. Verify the SMart eSolutions settings are
correct.
BOOTP Problem Error
Machine is unable to contact the remote Xerox SMart eSolutions Communication Server.
Applicable Errors
• 17-700: BOOTP Server Error
• 17-710: BOOTP Server Error
• 17-800: DHCP Server Error
• 17-810: DHCP Server Error
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Xerox Internal Use Only
Yes
Install a new Main PWB:
• Phaser 3330 (PL
1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and
3345 (PL 6.1.7, Parts
List 6.1 WorkCentre
3335/3345 Main).
Yes
Complete.
Phaser 3330 and WorkCentre 3335/3345
Troubleshooting
No
Complete.
No
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Service Manual