Black Or White Spots - Xerox Phaser 3330 Service Manual

Image Quality

Black or White Spots

There are Black or White spots randomly scattered across the page.
Initial Actions
• If the Transfer Roller is at end of life (100,000 sheets), replace the Transfer Roller
List 3.1A Frame (2 of
• Print several blank pages to clean the media path.
Troubleshooting Reference Table
Applicable Parts
• Toner Cartridge,
Accessories.
• Fuser (PL 3.3.36, Parts List 3.3
• ADF Scanner Assembly
WorkCentre 3335 SCANNER and
• DADF Platen Assembly
WorkCentre 3345 SCANNER and
Troubleshooting Procedure Table
Step Actions and Questions
1. Is this a WC3335 or WC3345?
2. Do lines appear only when using the
ADF/DAFDF?
3. Is the defect on the original document?
4. Check for debris on the Platen.
5. Does the defect appear on both copies and
prints?
6. Check humidity.
Is the humidity is within specification?
3-8 Phaser 3330 and WorkCentre 3335/3345
Service Manual
.
2))
Refer to Xerox Supplies and
Fuser)
(Parts List 7.1
ADF)
(Parts List 8.1
DADF)
Example Print
Yes
Go to step 2.
Go to step 3
Replace the original
Remove the debris and
clean the Platen with a
link-free cloth.
Go to step 6.
Go to Step 7.
(PL 3.1A.40, Parts
Random Spots
No
Go to step 5
Go to step 4
Clean the CVT Glass
Go to step 5
Clean the Platen.
Advise customer.
Xerox Internal Use Only