Image Quality
Light or Undertone Print
The overall image density is too light.
Initial Actions
•
Reseat the Toner Cartridge.
Troubleshooting Reference Table
Applicable Parts
• Toner Cartridge,
Xerox Supplies and Accessories
• HVPS (PL3.1A.33,
Parts List 3.1A Frame (2 of
Troubleshooting Procedure Table
Step
Actions and Questions
1.
Check if Toner Save mode is On. Turn Off if
On, and retry printing.
Does the error persist?
2.
This defect can be caused if the ambient
temperature is below 10° C (50° F) or low
humidity. Inform the customer of this
specification, if possible relocate printer to
warmer location.
Does the error persist?
3.
Clean each voltage terminal of the charge,
supply, develop, and Roller and all locations
stained by toner from the Toner Cartridge.
Does the error persist?
3-10
Phaser 3330 and WorkCentre 3335/3345
Service Manual
Example Print
2))
Yes
Go to step 2.
Go to Step 3.
Go to step 4.
Light or Undertone Print
No
The Toner Cartridge is
near end of life. Replace
the Toner Cartridge.
Refer to
Xerox Supplies
and
Accessories.
Complete.
Complete.
Xerox Internal Use Only