AGFA CR Series Service Manual page 188

DD+DIS155.11E
CODE
ARC4006
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 2
03-2013
Patient identification data not received from workstation.
Meaning: The identification data received from the processing station are not
present after timeout.
No scan possible without this data.
Reason 1: Processing station sends no data. User did not identify at the
processing station in time.
Cure 1: Identify at the processing station.
Reason 2: Processing station hangs. Processing station sends no identification
data.
Digitizer waits to receive ID data. Retries over a certain period without answer.
Cure 2: Restart digitizer and processing station, identify again at the processing
station.
Reason 3: Processing station configuration is wrong. Processing station does
not send ID data.
Digitizer waits to receive ID data. Retries over a certain period without answer.
Cure 3: Check that processing station is correctly configured.
Check configuration of examination studies.
Reason 4: Ethernet connection failure.
Cure 4: Check Ethernet connection.
Reason 5: Software error at processing station
Cure 5: Update software of processing station.
Reason 6: Software error at digitizer
Cure 6: Update software of digitizer.
DOCUMENT CONTROL NOTE:
CR 10-X / CR Reader / CR 12-X / CR Advanced Reader
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Repair and Service
Troubleshooting
Message
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