AGFA CR Series Service Manual page 185

DD+DIS155.11E
CODE
ARC4000
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 2
03-2013
Identification data are invalid.
Meaning: The identification data received from the processing station are
corrupt or not present.
No scan possible without this data.
Or a configuration problem occured.
Reason 1: Wrong digitizer type configured at the processing station software.
Mismatch between the settings and the connected digitizer.
Cure 1: Check the settings for the digitizer type at the processing station
software in the 'Device Configuration'.
If you configure the workstation via 'digitizer configuration wizard', use the
configuration wizard for exactly the type of the connected digitizer.
Use the service documentation for further information.
Reason 2: Processing station sends wrong identification data.
Cure 2: Restart digitizer and processing station, identify again at the processing
station.
Reason 3: Processing station hangs. Processing station sends no identification
data.
Digitizer waits to receive with retries but without answer.
Cure 3: Restart digitizer and processing station, identify again at the processing
station.
Reason 4: Processing station configuration is wrong. Processing station sends
no identification data.
Digitizer waits to receive with retries but without answer.
Cure 4: Check that processing station is correctly configured for this digitizer.
Check configuration of examination studies.
Reason 5: Ethernet connection failure.
Cure 5: Check Ethernet connection.
Reason 6: Software error at processing station
Cure 6: Update software of processing station.
Reason 7: Software error at digitizer
Cure 7: Update software of digitizer.
DOCUMENT CONTROL NOTE:
CR 10-X / CR Reader / CR 12-X / CR Advanced Reader
Type 5151 / 100 / 110 / 200 / 210
Repair and Service
Troubleshooting
Message
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