Proxim ORiNOCO AP-800 Software Management Manual page 139

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Uploading Older
Version
Configuration Files
Not able to initialize
the device in
bootloader mode,
using CLI
Problem
Wireless Station /
Client's Not
Connected
Intermittent Loss of
Connection
Wireless Client Does
Not Receive any IP
Address
®
ORiNOCO
802.11n Access Points - Software Management Guide
If you are trying to upload the configuration files of the older versions below AP 3.0 on AP
4.0, the device hangs and does not perform the normal AP functionality.
This issue can be recovered by just deleting the uploaded configuration file and resetting the
factory values, by using soft and hard reload functionality of the device. See
Factory Defaults
Hard Reset to Factory Defaults (Reload)
and
This could be due to one of following errors:
TFTP Error
Ensure, that the firewall on the Ethernet PC is disabled until the TFTP process is
completed.
Ensure, that the firmware image loaded is located in the corresponding TFTP
folder.
Use a different TFTP server like 'tftpd32'
Bad Magic Number:
You get this error when a wrong or invalid firmware image is loaded on to the AP
device.
Ensure, that a firmware image is loaded on to the AP device and is located in the
corresponding TFTP folder.
Client Connectivity Issues
Client computers should have the same Network Name (VAP SSID) and security
settings as the device. (Network Names and WEP Keys are typically allocated and
maintained by your Network Administrator.)
Network Names (VAP SSIDs) should be allocated and maintained by the Network
Administrator.
For additional troubleshooting tips, see the documentation that comes with your client
card.
Check, if other wireless clients within the coverage area of same Access Point are able
to detect the SSID.
Make sure you are within the range of an active device.
You can check the signal strength by using the signal strength gauge on the client
software.
Check the IP configuration of the device by logging on to the web interface.
Check whether the DHCP server can be reached from the device. This can be verified
by pinging the DHCP server from a wired station connected to the same switch as that
of the device.
If VLAN is configured for the SSID, check whether the DHCP server is available in that
VLAN.
If WEP or WPA-PSK/WPA2-PSK Security mechanisms are used, then ensure that
pass-phrase configured in security profile and the client are the same.
If WPA or WPA2 Security mechanisms are used, then ensure the EAP settings are
proper in the client and the RADIUS server
Solution
Troubleshooting
Soft Reset to
139

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