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In This Guide
Types of Service Available if Instrument Fails
If your instrument fails within one year of original purchase, Keysight will repair it
free of charge. If your instrument fails after your one-year warranty expires,
Keysight will repair it, or you can repair it yourself.
There are three types of repair services:
– Standard repair service—if downtime is not critical.
– Express Repair/Performance Calibration Service—if downtime is critical.
– Owner repair—repair the unit yourself using the Assembly-Level Service Guide.
Standard Repair Services (Worldwide)
Contact your nearest Keysight Service Center to arrange to have your instrument
repaired.
Express Repair/Performance Calibration Service (USA Only)
If downtime is critical, you can receive your repaired instrument via overnight
shipment. Just call 1-800-403-0801 and ask for Express Repair/Performance
Calibration Service. When your instrument is repaired, it will be returned via
overnight shipment.
Repair Instrument Yourself
If you choose to repair the instrument yourself or would like more details on self
test and calibration, use the procedures in the Assembly-Level Service Guide.
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Keysight 53147A/148A/149A Operating and Programming Guide
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