HPE 3PAR StoreServ 7000 Storage Service And Upgrade Manual page 27

a. From the HPE 3PAR SPOCC interface main menu, click Support in the left navigation pane.
b. From the Service Processor - Support page, under StoreServs, click Health Check in the
Action column.
A pop-up window appears showing a status message while the health check runs.
NOTE:
When running the Health Check using Internet Explorer, the screen might remain blank
while information is gathered. This process could take a few minutes before displaying
results. Wait for the process to complete and do not attempt to cancel or close the browser.
When the health check process completes, it creates a report and displays in a new browser
window.
c. To review the report, click either Details or View Summary.
CAUTION:
If health issues are identified during the Check Health scan, resolve these issues before
continuing. Refer to the details in the Check Health results and contact HPE support if
necessary.
6. Review the information in the email alert notification.
If the email notifications are enabled, information about the failed port due to the failed SFP
Transceiver is provided in an email alert notification. The port position in the storage system is
provided as Node:Slot:Port (N:S:P).
7. Review the information in the HPE 3PAR StoreServ Management Console (SSMC) interface alert
notification.
On the Ports screen, an alert notification banner appears that contains the information for the failed
port due to the failed SFP Transceiver. From the SSMC main menu, select Storage Systems >
Systems, select the storage system from the list, select Configuration view from the detail pane,
click the total ports hyperlink from the Ports panel. In the alert notification banner, the port position is
provided as Node:Slot:Port (N:S:P).
NOTE:
The health and details listed in the SSMC for the failed port might still show as healthy. If this
occurs, rely on the information in the alert notification about the failed port and confirm that you
have located the failed port by its LEDs that will have the Port Speed LED off and the Link
Status LED flashing green.
8. Locate the failed SFP Transceiver.
To locate the port containing the failed SFP Transceiver, use the Node:Slot:Port position. The port
will have a flashing green Link Status LED and the Port Speed LED will be off.
Removal:
9. Label the optical cable connected to the failed SFP Transceiver with the port location, and then
disconnect the cable.
10. Remove the SFP Transceiver.
Service of the hardware components 27