Error Messages - Konica Minolta CR-400 Instruction Manual

Error Messages

The keys will not function if pressed when the error message is displayed.
Message
Communication performed with inappropriate
command.
COMMUNICATION
• Cable unplugged during communication
ERROR
• Message garbled by external noise, etc.
[Measuring Head]
1. Number of measurement data exceeds 1000.
MEMORY FULL
ER00
2. Number of target color data exceeds 100.
ER01
[Data Processor]
3. Number of measurement data exceeds 2000.
4. Number of pages exceeds 100.
5. Number of target color data exceeds 100.
6. Number of user calibration channels exceeds
19.
7. There is insufficient room to transfer all data
to the data processor when importing mea-
surement data.
Battery voltage drop
LOW BATTERY
Xenon lamp does not flash properly.
• Xenon lamp has malfunctioned.
ERROR
• Flash circuit has malfunctioned.
IN FLASHING
• Faulty sensor
Because of the excessively high reflectivity of the
ER02
measurement specimen, the operation of measure-
OVERFLOW
ment data exceeds the performance of the instrument.
ER05
When any of X, Y, or Z is higher than 160:
White calibration has not been performed.
WHITE CALIBRATION
INCOMPLETED
ER06
An overrun or other type of error occurred dur-
ing communication.
COMMUNICATION
• Cable unplugged during communication
ERROR
• Calibration, target color, or option settings
ER07
changed on the data processor without hook-
ing it up to the measuring head.
The data needed for that function to work is not found.
ER08
• Attempting to print or delete nonexistent data
NO DATA
• Statistical operations or list displays in pages
IN MEMORY
without data
Calibration cannot be performed because the
quantity of light reflected from the calibration
FAILED IN
plate is insufficient due to the low reflectance
CALIBRATION
ER10
of the calibration plate.
ER11
146
Symptom/Possible Cause Corrective Acrion
• Plug in cable with the power OFF.
• Use a lower baud rate if noise is the problem.
1. Connect to data processor and transfer data
there to free up some space, or turn OFF the
data protection setting.
2. Overwrite unnecessary target colors when
registering. Or create more space by connect-
ing to the Data Processor and deleting any
unnecessary target colors.
3,4. If you turn OFF data protect, the oldest
pages will automatically be updated. Or you
can delete some data to free up some space.
5. Overwrite onto unneeded target colors or de-
lete some to free up space.
6. Overwrite onto unneeded channels or delete
some to free up space.
7. Delete some pages or data to free up space.
• Turn OFF the power and replace batteries or
use the AC adapter.
• Repeat measurement.
• If the problem persists, contact your nearest
Konica Minolta authorized service facility.
• Redo white calibration and the measurement.
• If the problem persists, contact your nearest
Konica Minolta authorized service facility.
• Perform white calibration.
• Plug in cable with the power OFF.
• Change calibration, target color, or option
settings using the Measuring Head.
• Store some data before attempting
• Use the white calibration plate that comes stan-
dard to perform white calibration again.
• Clean the white calibration plate and perform
white calibration again.
• If the problem persists, contact your nearest
Konica Minolta authorized service facility.