Error Messages - Konica Minolta CA-410 Instruction Manual

Error Messages

The following table shows countermeasures to be taken when the instrument does not operate properly as expected and
displays an error message. If the error is not addressed even after taking necessary countermeasures, contact a KONICA
MINOLTA-authorized service facility.
Error message
Probe connection error
Failed to connect to probe
Retry connecting to probe
Memory Error
Failed to save meas data
Retry the operation
Memory Error
Failed to save interval data
Check memory size
Memory Error
Failed to delete data
Retry the operation
Memory Error
Retry power on
0-cal Error
Failed to shade
Retry 0-cal
Memory Error
Failed to write or read memory
Reconnect the probe
System Error
Probe program error
Probe connection
Connected device is not CA series
Remove other devices
Probe connection
Probe connection number is over limit
Maximum of 10 probes
Probe connection error
Retry connecting to probe
Error code
Retry connecting to the probe.
Retry the operation. If the problem persists,
contact a KONICA MINOLTA-authorized service
facility.
Check the memory size.
Retry the operation. If the problem persists,
contact a KONICA MINOLTA-authorized service
facility.
Restart the device. If the problem persists,
contact a KONICA MINOLTA-authorized service
facility.
ER21 Retry zero calibration so that the brightness of
the measurement target (the brightness around
the measuring instrument) does not exceed the
measurable range for the instrument. In such
cases, turn the power OFF and back ON if
possible, and then retry zero calibration. If the
problem persists, contact a KONICA MINOLTA-
authorized service facility.
ER31 Reconnect the probe. If the problem persists,
ER32 contact a KONICA MINOLTA-authorized service
facility.
ER99 Download the updated firmware from the Konica
Minolta website to update the firmware. If the
problem persists, contact a KONICA MINOLTA-
authorized service facility.
Only connect dedicated probes.
Reduce the number of connected probes to 10 or
less.
Reconnect the probe. If the problem persists,
contact a KONICA MINOLTA-authorized service
facility.
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Countermeasure