Error Messages - Konica Minolta CM-700d Instruction Manual

Error Messages

The following messages may appear while you are using the instrument. If such messages appear, take
the necessary actions shown in the table below. If the trouble does not go away in spite of taking action,
contact a KONICA MINOLTA SENSING-authorized service facility.
N
ote
Messages that may be displayed on the LCD are given in the table below. For communication error check codes,
refer to the separate document.
Messages
ER002
LOW BATTERY
ER005
ERROR
IN FLASHING
ER007
INCORRECT
CLOCK
OPERATION
ER010
NO DATA
IN MEMORY
ER011
FAILED
IN CALIBRATION
ER013
ERROR
IN A/D
ER024
WHITE
CALIBRATION
INCOMPLETE
ER025
MEASUREMENT
AREA CHANGED
E-108
Symptom/Possible Cause
(When the instrument is powered by
batteries)
• Battery voltage drop
Xenon lamp does not flash properly.
• Xenon lamp has blown.
• Faulty flash circuit.
• Faulty sensor
Clock IC is not working correctly.
• Since power voltage of backup battery
is exhausted due to instrument not
being used for a long time, data of
calendar or clock has been lost.
• Internal backup battery has reached the
end of its life.
• Breakdown of circuits relating to the
clock IC.
Data for performing user calibration has
not been input in the instrument's
memory.
Zero calibration or white calibration has
not been performed correctly.
Target Mask is not correct.
Failed during A/D conversion.
• Faulty A/D converter
• Breakdown of circuits relating to the A/
D converter
White calibration has not been
completed.
Measurement area has been changed.
Set the correct area and measure again.
Corrective Action
Turn the power OFF, and then turn it ON
again after changing batteries to new
ones or connecting the AC adapter.
If this message keeps appearing, contact
a KONICA MINOLTA SENSING-
authorized service facility.
Set date and time after charging the
internal backup battery. If this message
keeps appearing, contact a KONICA
MINOLTA SENSING-authorized
service facility.
For performing user calibration, the user
calibration data must be input to the
instrument's memory by connecting with
computer and using the optional software
before user calibration setting is set to
ON. For details of the optional software,
read the software manual.
For zero calibration, the specimen
measuring port must be directed into the
air. For white calibration, the White
Calibration Cap must be used.
Attach the correct Target Mask.
Turn the power OFF, and then turn it ON
again. If this message keeps appearing,
contact a KONICA MINOLTA
SENSING-authorized service facility.
White calibration must be performed the
first time the instrument is turned ON for
any measurement area. It is also
recommended that white calibration be
performed whenever the instrument is
switched from OFF to ON or when the
measurement area or specular component
setting is changed.
Confirm the measurement area, and then
perform the measurement. Do not change
the measurement area while performing a
measurement.