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3. Verify that the library has been configured with a valid static network address or DHCP has been
enabled. The library needs one of these options to obtain a network address.
a. If using DHCP, write down the library network address from the OCP login screen.
b. If the library did not obtain a valid address through DHCP, verify that the DHCP server is up and the
library has network access to it.
c. If necessary, set a static network address instead.
4. Browse to the library IP address from a web browser connected to the same LAN as the library.
a. If the RMI webpage does not display, ping the library IP address.
b. If the ping fails, verify that the library has a valid network address.
c. Verify that there are no firewalls or other obstructions to network traffic between the computer with
the web browser and the library.
d. See your network administrator for help.
Cannot load a cleaning cartridge
Symptom
A tape drive cannot load a cleaning cartridge.
Action
1. Make sure that you are using an Ultrium cleaning cartridge.
2. Make sure that the cleaning cartridge has not expired.
A cleaning cartridge will expire after 50 cleaning cycles.
3. Power cycle the library.
Performance problems
The process of backing up files involves many system components, from the files in the file system on the
disk, through the backup server, and out to the library, all managed by software running on an operating
system. The backup process can only run as fast of the slowest component in the system.
Performance issues are solved by identifying and addressing performance limitations in your system.
Potential performance limitations:
•
Average file size on page 177
•
File storage system on page 177
•
Connection from the backup server to the disk array on page 177
•
Backup/archive server on page 177
•
Backup/archive software and method on page 177
•
Connection from the archive/backup host server to the library on page 178
176
Cannot load a cleaning cartridge
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