HP StoreEver MSL3040 User's And Service Manual page 146

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4. If the lock will not readily set, adjust the height of the elevator slightly and try again.
5. Check the markings on the robotic assembly; they will indicate if the robot is locked.
6. If the robot appears to be locked, gently attempt to lift the elevator. If the robot is locked, the elevator
will not move up or down.
Preparing to return the damaged module
Procedure
1. Verify that both magazines have been removed.
2. Verify that all tape drives and power supplies have been removed.
3. Verify that the module controller and drive power board have been removed.
4. Verify that all USB devices have been removed.
5. Using a Phillips #1 screwdriver, install drive bay covers on open drive bays.
If you removed drive bay covers from the replacement module, attach them to the module you are
returning.
6. When returning a base module, verify that it has both a top and bottom cover plate installed.
Packaging the damaged module
Procedure
1. If packaging a base module, verify that it has both a top and bottom cover plate installed.
2. If the replacement module was received with desiccant, include it in the same location in the damaged
module.
3. If the replacement module was received wrapped in a thin protective foam or enclosed in a plastic bag,
enclose the damaged model in the same manner.
4. Put the module in the shipping box, between the foam layers.
146 Preparing to return the damaged module
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