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Troubleshooting tools, procedures, and
information
CAUTION:
This library is designed to operate when installed in a rack using the rack shelves. Operating the
library without installing it in the enclosed rack shelves, such as on a table or other rack shelf, could
result in library errors. Placing any weight on top of the library might also cause errors.
Library tests
The library provides diagnostic tests to verify library operations. Each diagnostic test has prerequisites
noted on the top of the RMI page, in the online help, and in this document. Before starting a test, review
the test prerequisites and verify that they have been met.
•
System test—exercises overall library functionality by moving cartridges within the library. Cartridges
are returned to their original locations.
•
Wellness test—exercises basic library functionality. Cartridges are NOT returned to their original
locations.
•
Slot to slot test—randomly exchanges cartridges within the library. Cartridges are NOT returned to
their original locations.
•
Element to element—moves a cartridge to a specific element and then returns it to its original
location.
•
Robotic test—performs a full inventory and exercises all robotic assembly movements and sensors.
•
OCP LED test—illuminates each of the front panel LEDs.
Library & Tape Tools
With Library & Tape Tools (L&TT) installed on the host server you can:
•
View detailed configuration, identification, inventory, and drive information for the devices attached to
the server.
•
Easily update device and drive firmware.
•
Run advanced diagnostic tests, including connectivity, read/write, media validation, and testing the
functionality of the device.
•
View device and drive error logs.
•
Generate a detailed support ticket that can be e-mailed or faxed to your support representative for
analysis.
L&TT is a collection of storage hardware management and diagnostic tools for tape mechanisms, tape
automation, magneto-optical and archival products. L&TT assembles these tools into a single, convenient
program.
Troubleshooting tools, procedures, and information
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