Cartridge Stuck In Storage Slot; Cartridge Incompatible With Drive; Cannot Read Or Write To Data Cartridge - HP StoreEver MSL3040 User's And Service Manual

c. Power on the library and wait until the tape drive is idle or ready.
d. From the Operation > Move Media screen, attempt to unload or move the cartridge to a slot.
4. From the Operation > Force Drive Media Eject screen, attempt a force eject or emergency unload
operation.

Cartridge stuck in storage slot

Symptom
A tape cartridge cannot be removed from a storage slot
Action
1. Unlock the magazine from the Operation > Open Magazine screen and extend it to access the
storage slot.
2. Grasp the cartridge and remove it from the storage slot.
Use your finger to push the cartridge from the back of the magazine.
Some cartridges must be inserted and removed several times to condition them for free movement in
and out of the magazine.
3. Check the barcode label and verify that it is secure to the cartridge.
4. Check the cartridge for damage.
5. Check the storage slot for damage.

Cartridge incompatible with drive

Symptom
A data or storage cartridge is incompatible with a tape drive.
Action
1. To see which cartridge is incompatible, check the event log.
2. Verify that the data and cleaning cartridges in the library are compatible with the drive.
The library automatically unloads incompatible cartridges, the Attention LED flashes. Export the
media.
3. Verify that the cartridges in the library are the correct type for the operation

Cannot read or write to data cartridge

Symptom
Cannot write to or read from a data cartridge.
172 Cartridge stuck in storage slot