Table of Contents
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Event
Message and description
code
4013
Exchange cartridge failed due to a drive
issue.
4014
Library test failed due to a drive issue.
4015
Power supply has failed. Redundancy is not
available.
4017
Restore configuration data from chassis
failed.
4018
Firmware upgrade failed, tape drive reported
an error applying the firmware file.
4019
General drive firmware bundle upgrade
failure.
218
Event codes
Details and solution
1. Retry the operation with the same source
and destination. If the problem persists,
retry the operation with a different
cartridge in the same drive.
2. Check the library event log for events
associated with this drive.
3. Use the RMI to pull a drive support ticket
and check the device analysis section for
more information. Use L&TT to view the
support ticket.
1. Verify the test parameters and then retry
the test.
2. Check the library event log for events
associated with this drive.
3. Use the RMI to pull a drive support ticket
and check the device analysis section for
more information. Use L&TT to view the
support ticket.
1. Verify that each module has two power
supplies installed.
2. Ensure that all power supplies are
installed properly.
3. Verify that all power sources are
supplying power that is within the product
requirements.
1. If possible, save the library configuration
to a file.
2. Power cycle the library and retry the
operation.
1. Verify that the firmware file is correct for
the drive.
2. Ensure that the drive is in a healthy state
and does not have a cartridge.
3. Retry the operation.
Table Continued
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