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WARNING:
To avoid damaging the library, wait until the OCP displays a message saying that the magazine
has been unlocked before pulling the handle.
The mailslot cannot be opened
Symptom
The Operation > Open Mailslot does not display an Open button for the mailslot.
Solution 1
Cause
The mailslot is not enabled.
Action
The mailslot must be enabled before it can be opened. To enable a mailslot, see Enabling or disabling
mailslots.
Solution 2
Cause
A host application set the Prevent Media Removal (PMR) setting for a mailslot. In this case, the library
displays Removal Prevented instead of the Open button.
Action
If you need to open the mailslot, have the application release the PMR setting for the mailslot.
Opening a magazine from the OCP
Procedure
1. Navigate to the Operation > Open Magazine screen.
The library lights an LED for each magazine in the library.
2. Press the magazine release button for the magazine to be opened.
The library will release the lock.
3. Pull the magazine out of the library.
NOTE:
The magazine will relock after 30 seconds.
Cleaning a tape drive
The tape drive monitors its need for cleaning, reporting a cleaning request as an event. You can either
initiate a drive cleaning operation manually from the Operation > Clean Drive screen or configure auto
cleaning from one of the partition wizards.
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The mailslot cannot be opened
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