Motor Errors - Xerox Phaser 3320 Service Manual

Error Troubleshooting

Motor Errors

Motor Error
The Main Motor is not under control.
Applicable Error
• 04-500: Motor Error
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Applicable Parts
• Main Drive Motor, PL3.5.2
• Main Board, PL1.0.11 Phaser 3320,
PL6.1.6 WorkCentre 3315/3325
Troubleshooting Procedure Table
Step Actions and Questions
1. Test the Main Motor using diagnostics.
Does the motor run?
2. Replace the Main Board (page 4-55).
2-48 Phaser 3320 and WorkCentre 3315/3325
Service Manual
Wiring and Plug/Jack Map Reference
• Phaser 3320 Drive on page 7-21
• WorkCentre 3315 Drive
• WorkCentre 3325 Drive
Yes
Go to step 2.
on page 7-26
on page 7-32
No
Replace the Main Drive
Motor (page 4-51).
Xerox Internal Use Only