Xerox Phaser 3320 Service Manual page 99

Error Troubleshooting
Open Fuser/Low Heat Error
The temperature control of fuser unit is abnormal.
Applicable Errors
• 10-100: Open Fuser error
• 10-200: Low Heat error
Initial Actions
• Plug the print directly into the wall outlet.
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Applicable Parts
• Thermistor, PL3.3.2
• Fuser, PL3.3.0
Troubleshooting Procedure Table
Step Actions and Questions
1. Reinstall Fuser.
Does the error persist?
2. If the problem persists, turn the machine off
and remove the Fuser.
Check if the Fuser connector is connected
properly.
Check if the input voltage is normal.
Check if the Thermistor is twisted or
contaminated. Clean or replace the
Thermistor (page 4-43).
Does the error persist?
2-46 Phaser 3320 and WorkCentre 3315/3325
Service Manual
Wiring and Plug/Jack Map Reference
• Phaser 3320 HVPS, LVPS, Laser, and Fuser
• WorkCentre 3315 HVPS, LVPS, Laser Unit, and Fuser
page 7-27
• WorkCentre 3325 HVPS, LVPS, Laser Unit, and Fuser
page 7-33
Yes
Go to step 2.
Replace the Fuser
(page 4-39).
on page 7-22
on
on
No
Complete.
Complete.
Xerox Internal Use Only