Error Troubleshooting
Tray and Media Errors
Door is Open
The Front Door or Rear Door is open.
Applicable Errors
•
01-100: Door is open
•
07-220: Tray 2 is open
Initial Actions
•
Close the door until it locks in to place.
•
If problem persists use the following procedure.
Troubleshooting Reference Table
Applicable Parts
• LVPS, PL3.1.5
Troubleshooting Procedure Table
Step
Actions and Questions
1.
Reseat P/J18 on the Main Board and P/J4
on the LVPS.
Does the error persist?
2.
Check the cover open switch for damage.
Repair if damaged.
Does the error persist?
3.
Replace the LVPS (page 4-62).
2-36
Phaser 3320 and WorkCentre 3315/3325
Service Manual
Wiring and Plug/Jack Map Reference
•
Phaser 3320 HVPS, LVPS, Laser, and Fuser
•
WorkCentre 3315 HVPS, LVPS, Laser Unit, and Fuser
page 7-27
•
WorkCentre 3325 HVPS, LVPS, Laser Unit, and Fuser
page 7-33
Yes
Go to step 2.
Go to step 3.
Complete.
on page 7-22
on
on
No
Complete.
Complete.
Xerox Internal Use Only