Xerox Phaser 3320 Service Manual page 87

Error Troubleshooting
Step Actions and Questions
2. Print the Supply Information report and
check the life remaining of the Bypass Tray
Pick Up Assembly and the Bypass Tray
Retard Roller:
Phaser 3320: Menu > Information Supplies
Info.
WorkCentre 3315/3325: Machine Status >
System Setup > Maintenance > Supplies
Life.
Are either at or near end of life?
3. Send a print job to the printer while pushing
the Paper Empty Sensor.
Does the Pick Up Roller rotate normally?
4. Replace the Pick Up Clutch (page 4-32).
Does the error persist?
Jam Inside Machine
Paper has jammed in the Registration area.
Applicable Error
• 08-100: Jam inside machine
Initial Actions
• Remove the jammed paper.
• Turn the printer off and then on again.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Applicable Parts
• Feed Sensor, PL3.1.18
• Registration Sensor, PL3.1.18
• Main Drive Assembly, PL3.5.0
• Main Board. PL1.0.11 (Phaser 3320),
PL6.1.6 (WorkCentre 3315/3325)
2-34 Phaser 3320 and WorkCentre 3315/3325
Service Manual
Yes
Replace the appropriate
part:
• Bypass Tray Retard
Roller (page 4-26)
• Pick Up Assembly
(page 4-27).
Complete.
Replace the Feed Drive
Assembly (page 4-31)
and go to step 3.
Wiring and Plug/Jack Map Reference
• Phaser 3320 System Wiring
• Phaser 3320 Drive on page 7-21
• WorkCentre 3315 System Wiring
• WorkCentre 3315 Drive
• WorkCentre 3325 System Wiring
• WorkCentre 3325 Drive
No
Go to step 3.
Go to step 4.
Complete.
on page 7-20
on page 7-25
on page 7-26
on page 7-31
on page 7-32
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