7,0Xx.4X Errors - Process Motor Gearbox Faults - Xerox PHASER 8500 Service Manual

Xerox printer user manual
Hide thumbs Also See for PHASER 8500:
Table of Contents

Advertisement

7,0XX.4x Errors - Process Motor Gearbox Faults

Phaser 8400/8500/8550/8560 Color Printer Service Manual
7,002.44:
There is a problem with the process motor sub-system. The
process motor stalled during operation.
Troubleshooting Procedure for 7,002 Error Code
Step
Questions and Actions
1
Verify the Process Drive system is properly
homed, see "Homing the Process Drive
Train" on page 6-8.
Did this resolve the problem?
Use Service Diagnostics to run the Tilt Axis
2
Drive test.
Did the test fail?
3
1. Check for and remove any obstructions in
the Process Drive.
2. Ensure the Process Drive gears are
correctly aligned.
Are the gears damaged?
Use Service Diagnostics to run the Process
4
Motor test.
Did the test fail?
5
Use Service Diagnostics to run the Transfix
Drive Slow test.
Did the test fail?
7,006.xx:
The Head Tilt Solenoid is not activating the Head Tilt Gear, or the
Printhead is not tilting properly.
Troubleshooting Procedure for 7,006 Error Code
Step
Questions and Actions
1
Ensure the Process Drive system is
correctly homed as described in "Homing
the Process Drive Train" on page 6-8.
2
Reboot the printer.
Is the solenoid activating the Head Tilt
Gear?
3
Is ink blocking Head Tilt Gear motion?
Is the tilt-head latch properly installed?
Error Messages and Codes
Yes
No
Complete.
Go to Step 2.
Go to Step 3.
Go to Step 4.
Replace the
Go to Step 4.
Process Drive.
Replace the
Go to Step 5.
Process Drive.
Verify the
Replace the
transfix cams
Process
are not
Drive.
damaged.
Replace
problem
component.
Yes
No
Is the problem
Go to Step 2.
fixed?
Go to Step 4.
Go to Step 3.
Clean or
Go to Step 4.
reinstall the
head-tilt and
start over with
Step 1.
3-15

Advertisement

Table of Contents
loading

Table of Contents