Network Configuration Errors - Xerox Phaser 3320 Service Manual

Error Troubleshooting

Network Configuration Errors

IP Conflict
The IP address conflicts with that of other another system on the network.
Applicable Error
• 17-100: IP Conflict
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Procedure Table
Step Actions and Questions
1. Check the TCP/IP Address stored in the
printer's NVM.
Is the address correct for the printer?
Network Error
The IP address conflicts with that of other another system on the network.
Applicable Error
• 17-200: Network Error
Initial Actions
• Check network and data configuration settings.
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Applicable Parts
• Main Board, PL6.1.6
2-52 Phaser 3320 and WorkCentre 3315/3325
Service Manual
Yes
Advise the customer of
the address conflict.
Wiring and Plug/Jack Map Reference
• Phaser 3320 System Wiring
• WorkCentre 3315 System Wiring
• WorkCentre 3325 System Wiring
No
Enter the correct IP
address.
on page 7-20
on page 7-25
on page 7-31
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