Ghosting Or Residual Image - Xerox Phaser 3320 Service Manual

Image Quality

Ghosting or Residual Image

There are faint, ghostly images appearing on the page. The images may be either from a previous
page or from the page currently being printed.
Initial Actions
• Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
• Print Cartridge, PL1.0.12
• Main Board, PL1.0.11
• Transfer Roller, PL3.1.106
Troubleshooting Procedure Table
Step Actions and Questions
1. Remove the Print Cartridge and clean the
high voltage supply terminals.
Remove and reseat connnections on the
HVPS board.
Does the error persist?
2. Replace the Print Cartridge (page 4-4).
Does the error persist?
3. Use supplies page to determine installed
date/Life remaining of Transfer Roller.
Is the Transfer Roller at end of life?
4. Replace the Main Board (page 4-55).
3-14 Phaser 3320 and WorkCentre 3315/3325
Service Manual
Example Print
Residual Image/Ghosting
Yes
Go to step 2.
Go to step 3.
Replace the Transfer
Roller (page 4-38).
No
Complete.
Complete.
Go to step 4.
Xerox Internal Use Only