Scanner Errors - Xerox Phaser 3320 Service Manual

Scanner Errors

Scanner Door Open
A DADF door is open error occurred.
Applicable Error
• 05-920: Scanner door open
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Procedure Table
Step Actions and Questions
1. Close the DADF Top Cover.
Scanner Lock Error
A Scanner Lock error has occurred.
Applicable Error
• 14-100: Scanner Lock
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Applicable Parts
• Contact Image Sensor, PL3.5.2
• Main Board, PL1.0.11 Phaser 3320,
PL6.1.6 WorkCentre 3315/3325
Troubleshooting Procedure Table
Step Actions and Questions
1. Turn off and on the power.
Does the Scanner Contact Image Sensor
move during start up?
Xerox Internal Use Only
Yes
Complete.
Wiring and Plug/Jack Map Reference
• WorkCentre 3315 System Wiring
• WorkCentre 3325 Modem Board and CIS
Yes
Go to step 2.
Phaser 3320 and WorkCentre 3315/3325
Error Troubleshooting
No
on page 7-25
on page 7-35
No
Complete.
2-59
Service Manual