Blank Print - Xerox Phaser 3320 Service Manual

Blank Print

The entire image area is blank.
Initial Actions
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check the life counters of the Print Cartridge and Transfer Roller. Replace components at end of
life.
• Clear any obstructions in the Laser path.
• Check for multi-sheet feeds.
• Check the Print Cartridge installation and condition.
Troubleshooting Reference Table
Applicable Parts
• Print Cartridge, PL 1.0.12
• Transfer Roller, PL3.1.106
• Main Board, PL6.1.6
• HVPS, PL7.1.2
• Scanner Assembly, PL8.1.1
Troubleshooting Procedure Table
Step Actions and Questions
1. Print a Test Print (see page 3-23).
Does the page print?
2. Reseat the connection between the printer
and computer.
Does the error persist?
Xerox Internal Use Only
Example Print
Yes
Go to step 2.
Go to step 3.
Phaser 3320 and WorkCentre 3315/3325
Image Quality
Blank Print
No
Go to step 3.
Complete.
3-17
Service Manual