7,0Xx.4X Errors - Process Motor Gearbox Faults - Xerox Phaser 8400 Service Manual

7,0XX.4x Errors - Process Motor Gearbox Faults

7,002.44:
There is a problem with the process motor sub-system. The process motor
stalled during operation.
Troubleshooting Procedure for 7,002 Error Code
Step Questions and Actions
1
1. Verify the process drive system is properly
homed, see "Homing the Process Gear
Drive Train" on page 6-8.
2. Did this resolve the problem?
2 1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
3 1. Check for and remove any obstructions in
the process gearbox.
2. Ensure the process drive gears are correctly
aligned.
3. Are the gears damaged?
4 1. Use service diagnostics to run the Process
Motor test.
2. Did the test fail?
5 1. Use service diagnostics to run the Transfix
Drive Slow test.
2. Did the test fail?
7,006.xx:
The head tilt solenoid is not activating the head tilt cam, or the head is not
tilting properly.
Troubleshooting Procedure for 7,006 Error Code
Step Questions and Actions
1 1. Ensure the process drive system is correctly
homed as described in "Homing the Process
Gear Drive Train" on page 6-8.
2
1. Reboot the printer.
2. Is the tilt-head activating the head tilt cam?
3 1. Is ink blocking the head tilt cam?
2. Is the tilt-head latch properly installed?
Service Manual
Yes
Complete. Go to Step 2.
Go to Step 3. Go to Step 4.
Replace the Go to Step 4.
process
gearbox.
Replace the Go to Step 5.
process
gearbox
Verify the Replace the
transfix cams process
are not gearbox.
damaged.
Replace
problem
component.
Yes
Is the problem Go to Step 2.
fixed?
Go to Step 4. Go to Step 3.
Remove ink Go to Step 4.
spills or reinstall
the head-tilt and
start over with
Step 1.
No
No
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