Xerox Phaser 3320 Service Manual page 88

Troubleshooting Procedure Table
Step Actions and Questions
1. Check the paper path for debris or
obstructions.
Does the error persist?
2. Check if the Feed Sensor and the
Registration Sensor are connected properly
or damaged. Replace if damaged
(page 4-78).
Does the error persist?
3. Clean the Registration Roller.
Does the error persist?
4. Does the error persist?
Jam In Exit
Paper has jammed in the Exit area.
Applicable Error
• 08-500: Jam in exit area
Initial Actions
• Open Rear Cover and remove jammed paper.
• Open the Fuser Exit Door and remove jammed paper.
• Turn the printer off and then on again.
• Try printing with different paper.
• If problem persists use the following procedure.
Troubleshooting Procedure Table
Step Actions and Questions
1. Check exit guides for damage or debris.
Is the exit clean?
2. Test operation of Exit Sensor/flag.
Does the Exit Sensor operate correctly?
3. Inspect Fuser for damage.
The Fuser is undamaged.
Xerox Internal Use Only
Yes
Go to step 2.
Go to step 3.
Replace the Main Drive
Assembly (page 4-49)
and go to step 4.
Replace the Main Board
(page 4-55).
Yes
Go to Step 2.
Go to step 3.
Inspect the Exit Roller
and Rear Frame. Replace
if necesary.
Phaser 3320 and WorkCentre 3315/3325
Error Troubleshooting
No
Complete.
Complete.
Complete.
No
Clean the exit area of all
debris.
Replace the Exit Sensor
(page 4-82).
Replace the Fuser
(page 4-39).
2-35
Service Manual