Panasonic KX-T336 System Reference Manual page 758

2.00 Heavy Traffic Overflow
Transfer to Station
Description
Up to six calls can arrive at the attendant console
at the same time.
If six calls have arrived and other calls arrive, the
number of the other calls is displayed in the "wait
call" on "LOOP key and Trunk Group" screen.
If the waiting calls remain in the "wait call" for a
specified duration programmed in "System-
System Timer", Attendant Overflow Time, they will
be transferred automatically to the specified
extension assigned by "Extension-Attendant
Console", Overflow.
To transfer those calls, set "Overflow transfer" to
"Yes" in the Attendant Management screen.
Programming
System Programming
"System-System Timer",
Attendant Overflow Time
"Extension-Attendant Console",
Overflow
Attendant Management
Overflow transfer
Reference
VT Dumb
9-D-3.00 10-C-6.00
9-G-4.01 10-C-28.00
Reference
6-C-10.00
6-G-6
Conditions
If a call in the queue cannot be transferred to the
preassigned destination, it is called an
overflowed call.
The number of overflowed calls is displayed in
"Over flow = " of "LOOP key and Trunk Group"
screen.
Calls cannot be transferred in the following
cases:
• The transfer destination is not assigned.
• The destination extension is busy.
• The destination extension has DND assigned.
Operation
None