Panasonic KX-T336 System Reference Manual page 283

(Example 2) O1S → H → 4T → 2T → O2S → H
→ TR
If "H" command is used as shown
above, Music on Hold is always
sent to the caller whether OGMs
are In Service or not.
(Example 3) O1S → 2T → O2W → OFF
(1) (2)
UCD Group
(1)The caller hears OGM1.
(Example)
Sorry, all lines are busy.
Please wait a moment.
If OGM1 is busy or Out of Service,
this step will be skipped.
Then the caller hears ringback tone.
(2)The caller hears Music on Hold for
30 seconds (2T).
(3)The caller hears OGM2.
(Example)
Sorry, all lines are still busy.
Please call us again.
Thank you for calling.
If OGM2 is busy, the caller first
hears ringback tone and then will
hear OGM2 as soon as it becomes
available.
(4)The caller is disconnected from the
switch.
(Example 4) H → TR
(1)
UCD Group
(1)The caller hears Music on Hold until
anyone of the group members or
Overflow destination becomes idle.
(3) (4)
3-D-14-1
(50195)
Note:
• If "IT" command is used instead of
"H," the caller hears ringback tone
instead of Music on Hold.
(Example 5) H → O1S → TR
(1) (2)
UCD Group
(1)This step is skipped automatically.
"H" does not function.
(2)The caller hears OGM1 followed by
Music on Hold.
(3)The caller is transferred to the
Overflow destination.
(Example 6) → O1S → 2T → O2W → 2T → RET
(1) (2)
(1)The caller hears OGM1.
(Example)
Sorry, all lines are busy.
Please wait a moment.
If OGM1 is busy or Out of Service,
this step will be skipped.
Then the caller hears ringback tone.
(2)The caller hears Music on Hold for
30 seconds (2T).
(3)The caller hears OGM2.
(Example)
Sorry, all lines are still busy.
Please wait a moment.
If OGM2 is busy, the caller first hears
ringback tone and then will hear
OGM2 as soon as it becomes
available.
(4)Same as the step (2).
(5)Go back to the step (1).
(3)
(3) (4) (5)