Panasonic KX-T336 System Reference Manual page 277

2.05 Uniform Call Distribution (UCD)-
General
Description
Calls to a UCD group are distributed uniformly
among the group members so that each member
can share the same load.
This UCD feature is particularly helpful when
certain extension receives a high volume of calls
compared with other extensions.
(Example)
DIL 1:1 Switching system
CO 1
CO 2
CO 3
Calls from CO 1 always arrive at Extension A.
Calls from CO 2 always arrive at Extension B.
Calls from CO 3 always arrive at Extension C.
UCD Switching system
CO 1
CO 2
CO 3
Calls to a UCD group hunt for an idle station in a
circular way, starting at the extension following
the last one called.
Call completion time is minimized without
attendant assistance.
The UCD group is comprised of one or more
pickup groups in the same Intercom group.
An extension can be in only one UCD group.
Members can leave the group temporarily, to
prevent calls being sent to their extension
(Logout).
Extension A
Extension B
Extension C
Extension A
UCD
Extension B
Group
Extension C
3-D-9
(40993)
UP to 32 UCD groups can be set up in the
system and they can be categorized into the
following two types.
1. UCD group with OGM (01-04)
2. UCD group without OGM (05-32)
Detailed information is described in the Section
3-D-2.06.
–Section 2.06-1
–Section 2.06-2