Support Checklist; Acquiring Technical Support - High End Systems studio spot User Manual

Support Checklist

Technical support can provide you with faster service if you can provide
the following information:
Customer and company name
Country, if other than U.S.A.
Phone number and fax number
Fixture serial number
Error message(s) on your Studio Spot display
Description of your problem and the troubleshooting procedures that you
have performed so far to diagnose and resolve your problem
Software version

Acquiring Technical Support

If you can not resolve a problem with this appendix, contact your
authorized High End Systems dealer or the High End Systems Service
Department with the following information:
U.S. and the Americas
U.S. West Coast
Singapore
Europe
World Wide Web Sites
Service Web Site
A-2 Studio Spot User's Manual
High End Systems, Inc.
2227 West Braker Lane
Austin, Texas 78758
(512) 836-2242 or (800) 890-8989
FAX: (512) 834-9195
High End Systems, Inc.
8200 Haskell Avenue
Van Nuys, CA 91406
(818) 947-0550
FAX: (818) 908-8975
High End Systems Singapore Pte. Ltd.
1 Tannery Road 06-05
Cencon 1
Singapore 1334
+65 742 8266
FAX: +65 743 9322
High End Systems GmbH
Lohstrasse 22
D-85445 Schwaig
Germany
+49 8122 9903-0
FAX: +49 8122 9903-33
http://www.highend.com
http://www.studiospot.com
http://info.highend.com/service/service.html