Upload Troubleshooting - High End Systems studio spot User Manual

Upload Troubleshooting

This subsection provides information for troubleshooting upload problems.
Problem
Not all fixtures on
link are receiving
download
Status Cue displays:
Fixture could not
erase flash ROM
Status Cue displays:
WARNING: No
response from Fix-
ture xx (Link xx
Address xx)
Fixture displays:
b O O T d I F F
Fixtures are not
cross-loading
A-8 Studio Spot User's Manual
Table A.3: Upload Troubleshooting
Probable Cause
• unit(s) turned off
• bad cabling
• cable(s) disconnected
• the XLR cable(s) was
disconnected
• bad cable(s)
• the fixture's electrical
circuitry is damaged
• Status Cue was
configured with a
Studio Spot at that
address, but no
fixtures were found
there
• another fixture type
(possibly using RS-
422) is connected
before Studio Spot
fixtures
• a data distributor is
being used
• new software also
included boot code
(normal)
• a controller is
connected to the link
• a fixture (possibly
using RS-4222) is
physically connected
before Studio Spot
fixtures that is
inhibiting the cross-
load
Solution
• turn on unit(s)
• test and replace cable(s) as
necessary
• reconnect cable(s)
• reconnect XLR cable(s)
• replace cable(s)
• refer to qualified service
personnel
• If there is no fixture at that
address, nothing is wrong
• check connections
• check to ensure fixture is
turned on
• remove the fixture(s) from the
data link or move them after
Studio Spot fixtures
• disconnect the data distributor
and reconnect fixtures
• store the new boot code. Refer
to "Changing Boot Codes" on
page 3-22
• disconnect the controller and
attempt the upload again
• remove the fixture(s) from the
data link or move them after
Studio Spot fixtures