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Troubleshooting
This section provides information on diagnosing and solving operational
problems. If a solution to your problem cannot be found in the following
subsections, contact your authorized dealer or High End Systems
Technical Support. Please note that nearly every possible problem is
documented to speed troubleshooting, but most are extremely unlikely to
ever occur.
The following troubleshooting topics are covered in their subsections:
• "Display Error Messages" on page A-3
• "General Troubleshooting" on page A-7
• "Upload Troubleshooting" on page A-8
• "Onboard Self-Tests" on page A-9
• "Testing DMX Data" on page A-9
Display Error Messages
Studio Spot contains an elaborate and comprehensive set of tests and
messaging. Use the following table to identify, solve or report errors to a
qualified service technician.
Display
Problem
Message
EEPROM was
A d d R
unreadable
L O S T
stored address
A d d R
exceeds 21 fixture
O V E R
limit
boot code differ-
b O O T
ence
d I F F
the lamp is too hot
C O O L
to strike
EEPROM errors
E M E M
E R R
Flash ROM error
F M E M
E R R
Table A.1: Display Error Messages
Explanation
•
fixture was unable to
recover fixture address
•
fixture was addressed
in a different channel
configuration
•
new boot code does not
match old boot code
•
lamp must cool before it
can restrike
•
data is not readable
from the EEPROM for
various fields
•
read/write error from
flash ROM
Solution
•
refer to qualified
service personnel
•
set a valid fixture
address
•
store new boot code.
Refer to "Changing
Boot Codes" on page
3-22
•
the fixture will
restrike the lamp as
soon as it cools
•
refer to qualified
service personnel
•
refer to qualified
service personnel
Appendix A Troubleshooting and Maintenance
2
A-3
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Table of Contents
Troubleshooting
