IBM X3950 X5 Problem Determination And Service Manual page 1034

S.3818007 • S.51003
S.3818007 [S.3818007] The firmware image capsules for both flash banks could not be verified.
Explanation: CRTM image capsule could not be verified
Severity: Error
User response: Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 steup, flash UEFI image and reset bank to primary (if required). If system boots without
error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the system board.
S.3828001
Explanation: Boot Permission denied by Management Module: System Halted
Severity: Error
User response: Complete the following steps:
1. No action required
S.3828002
Explanation: Timed Out waiting on boot permission from Management Module: System Halted
Severity: Error
User response: Complete the following steps:
1. Step 1: Attempt to login to the IMM Webpage. If the web page does not load, power cycle the system. Step2: If
the issue persists try to the access the backup image. From there, reflash the primary image Step 3: (Trained
Service Technician only) Replace IO board
S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %.
Explanation: [S.51003] An uncorrectable memory error was detected on processor % channel %. The failing DIMM
within the channel could not be determined.Fatal Memory Error Occurred
Severity: Error
User response: Complete the following steps:
1. Refer to TIP H212293 for minimum code level.
2. Check IBM support site for an applicable retain tip or firmware update that applies to this memory error.
3. Swap one of the affected DIMM with a similar DIMM (size/type) on a different channel.
4. Re-enable all DIMM slots.
5. If failure remains on original slots, replace the DIMM that was not moved. if the failure follows the DIMM that
was moved, replace the DIMM that was swapped.
6. If problem re-occures with the same DIMM connector, inspect DIMM connector for foreign material. If damaged,
replace Memory card.
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IBM System x3850 X5 and x3950 X5 Types 7145, 7146, 7143, and 7191: Problem Determination and Service Guide