Oracle SPARC T5-4 Service Manual
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Oracle SPARC T5-4 Service Manual

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SPARC T5-4 Server Service Manual
Part No: E29663-11
July 2016

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  • Page 1 SPARC T5-4 Server Service Manual Part No: E29663-11 July 2016...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l’accès à...

  • Page 5: Table Of Contents

    Front Panel Controls and LEDs ...............  29 Rear Panel Controls and LEDs .............. 31 Configuring POST .................. 32 POST Overview .................. 33 Oracle ILOM Properties That Affect POST Behavior ........ 33 ▼  Configure POST ................ 35 ▼  Run POST With Maximum Testing .............  37 Managing Faults .................... 37 PSH Overview .................. 38...
  • Page 6 ▼  Remove a Processor Module or Processor Filler Module .........  61 ▼  Install a Processor Module or Processor Filler Module ........ 64 ▼  Verify the Processor Module .............. 67 Servicing DIMMs .................... 69 DIMM Population Rules ................. 69 DIMM Addresses .................. 70 DIMM Rank Classification ................ 72 SPARC T5-4 Server Service Manual • July 2016...
  • Page 7 Contents DIMM Fault Handling ...................  73 ▼  Determine Which DIMM is Faulty (PSH) .............  73 ▼  Determine Which DIMM Is Faulty (DIMM Fault Remind Button) .....  75 ▼  Remove a DIMM or DIMM Filler Panel ............ 77 ▼  Install a DIMM .................. 79 ▼  Verify a DIMM .................. 82 DIMM Configuration Errors ................
  • Page 8 ▼  Remove a PCIe Card Carrier .............. 158 ▼  Remove a PCIe Card ................ 161 ▼  Install a PCIe Card .................  163 ▼  Remove a PCIe Carrier Extension .............  165 ▼  Install a PCIe Carrier Extension .............. 167 SPARC T5-4 Server Service Manual • July 2016...
  • Page 9 ▼  Remove the Rear Chassis Subassembly ............ 184 ▼  Install the Rear Chassis Subassembly ............ 187 ▼  Verify the Rear Chassis Subassembly ............ 188 Returning the Server to Operation .............. 191 ▼  Connect Power Cords ................ 191 ▼  Power On the Server (Oracle ILOM) ............ 192 Glossary ...................... 193 Index ........................  199...
  • Page 10 SPARC T5-4 Server Service Manual • July 2016...

  • Page 11: Using This Documentation

    Required knowledge – Advanced experience troubleshooting and replacing hardware ■ Product Documentation Library Late-breaking information and known issues for this product are included in the documentation library at http://www.oracle.com/goto/T5-4/docs. Feedback Provide feedback about this documentation at http://www.oracle.com/goto/docfeedback. Using This Documentation...
  • Page 12 SPARC T5-4 Server Service Manual • July 2016...

  • Page 13: Identifying Components

    Identifying Components These topics identify key components of the server, including major boards and internal system cables, as well as front and rear panel features. “Front Panel Components” on page 14 ■ “Rear Panel Components” on page 15 ■ “Chassis Subassembly Components” on page 17 ■...

  • Page 14: Front Panel Components

    Main module “Main Module Components” on page 19 “Servicing the Main Module” on page 97 Power supplies (2) “Servicing Power Supplies” on page 135 Related Information “Rear Panel Components” on page 15 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 15: Rear Panel Components

    Rear Panel Components “Servicing Processor Modules” on page 57 ■ “Servicing Power Supplies” on page 135 ■ Rear Panel Components Description Links Fan modules (5) “Servicing Fan Modules” on page 145 AC power connectors (2) “Preparing for Service” on page 45 Rear I/O module “Servicing the Rear I/O Module”...
  • Page 16 “Servicing Power Supplies” on page 135 ■ “Servicing the Rear I/O Module” on page 173 ■ “Servicing PCIe Cards” on page 151 ■ “Servicing the Rear Chassis Subassembly” on page 183 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 17: Chassis Subassembly Components

    Chassis Subassembly Components Chassis Subassembly Components Description Links Hard drives (8) “Servicing Hard Drives” on page 87 Front I/O assembly “Servicing the Front I/O Assembly” on page 131 Main module “Servicing the Main Module” on page 97 System controls and indicators “Front Panel Controls and LEDs”...

  • Page 18: Processor Module Components

    These components are accessible within the processor module when you remove the processor module from the front of the server. Description Link DIMMs “Servicing DIMMs” on page 69 Related Information “Servicing Processor Modules” on page 57 ■ “Servicing DIMMs” on page 69 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 19: Main Module Components

    Main Module Components Main Module Components These components are accessible after you remove the main module from the front of the server. Description Links Front I/O assembly and cables “Servicing the Front I/O Assembly” on page 131 Storage backplanes “Servicing the Storage Backplanes” on page 107 Main module motherboard Service processor card “Servicing the Service Processor Card”...

  • Page 20: Supported Storage And Backup Devices

    Hard drive “Servicing Hard /SYS/SASBPx/HDDx /System/Storage/Disks/ Drives” on page 87 Disks_x Main module None “Servicing the Main /SYS/MB Module” on page 97 Storage backplane None “Servicing the Storage /SYS/SASBPx Backplanes” on page 107 SPARC T5-4 Server Service Manual • July 2016...
  • Page 21 Component Service Task Reference Component Max. NAC Name SDM Name Link to Service Procedure SP card “Servicing the Service Processor /SYS/MB/SP Card” on page 115 System PROM None “Servicing the System Configuration /SYS/MB/SCC PROM” on page 121 System battery None “Servicing the System /SYS/MB/BAT Battery”...
  • Page 22 SPARC T5-4 Server Service Manual • July 2016...

  • Page 23: Detecting And Managing Faults

    These topics explain the diagnostic process and tools. “Diagnostics Process” on page 23 ■ “Tool Availability” on page 25 ■ “Log In to Oracle ILOM (Service)” on page 26 ■ “Oracle ILOM Service-Related Tools” on page 27 ■ Diagnostics Process Depending on the fault, you might need to perform all of the steps or just some of them.
  • Page 24 The diagnostic tools you use, and the order in which you use them, depend on the nature Note - of the problem you are troubleshooting. However, for descriptive purposes, this table follows the steps given in the illustration. SPARC T5-4 Server Service Manual • July 2016...

  • Page 25: Tool Availability

    “Interpreting Log Files and System information. Messages” on page 41 Run Oracle VTS software. To run Oracle VTS, the server must be running the ■ Refer to the Oracle VTS software Oracle Solaris OS. documentation. ■ Contact technical support if the ■...

  • Page 26: Log In To Oracle Ilom (Service)

    To build a secure environment, you must change the default password (changeme) for the default Administrator account (root) after your initial login to Oracle ILOM. If this default Administrator account has since been changed, contact your system administrator for an Oracle ILOM user account with Administrator privileges.

  • Page 27: Oracle Ilom Service-Related Tools

    ■ Administration Guide Oracle ILOM Documentation Library ■ Oracle ILOM Service-Related Tools You can use these Oracle ILOM shell commands when performing service-related tasks. Oracle ILOM Command Description Displays a list of all available commands with syntax and help [command] descriptions.

  • Page 28: Interpreting Leds

    “Determine Which PCIe Card Is Faulty” on page 157 ■ “Determine if the Rear I/O Module Is Faulty” on page 175 Related Information “Understanding Diagnostics” on page 23 ■ “Managing Faults” on page 37 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 29: Front Panel Controls And Leds

    Interpreting LEDs Front Panel Controls and LEDs Icon or Label Description Locator LED and You can turn on the Locator LED to identify a particular button(white) server. When lit, the LED blinks rapidly. Turn on the Locator LED by pressing the Locator button, or see “Locate the Server”...
  • Page 30 PCIe cards. Related Information “Rear Panel Controls and LEDs” on page 31 ■ “Understanding Diagnostics” on page 23 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 31: Rear Panel Controls And Leds

    Interpreting LEDs Rear Panel Controls and LEDs Icon or Label Description AC 0 (left) and AC 1 (right) Indicates these conditions: power LED ■ Off – No power is applied to the server. ■ Green – Power is applied to the server. Net MGT port link LED Indicates these conditions: ■...

  • Page 32: Configuring Post

    ■ Steady on, green – SP is running in its normal operating state. No service actions are required. ■ Blink, green – SP is initializing the Oracle ILOM firmware. ■ Steady on, amber – An SP error has occurred and service is required.

  • Page 33: Post Overview

    POST checks the basic integrity of the critical hardware components in the server. You can also set other Oracle ILOM properties to control various other aspects of POST operations. For example, you can specify the events that cause POST to run, the level of testing POST performs, and the amount of diagnostic information POST displays.
  • Page 34 Displays functional tests with a banner and pinwheel in POST output. Displays all test, informational, and some debugging messages in POST output. Displays extensive debugging information. debug Does not display POST output. none SPARC T5-4 Server Service Manual • July 2016...

  • Page 35: Configure Post

    Configure POST This flowchart illustrates the same set of Oracle ILOM set command variables. Related Information “POST Overview” on page 33 ■ “Configure POST” on page 35 ■ “Run POST With Maximum Testing” on page 37 ■ Configure POST Log in to Oracle ILOM.
  • Page 36 If the virtual keyswitch is set to normal, and you want to define the mode, level, verbosity, or trigger, set the respective parameters. Syntax: set /HOST/diag property=value “Oracle ILOM Properties That Affect POST Behavior” on page 33 for a list of parameters and values. Examples: ->...

  • Page 37: Run Post With Maximum Testing

    Run POST With Maximum Testing Related Information “POST Overview” on page 33 ■ “Oracle ILOM Properties That Affect POST Behavior” on page 33 ■ “Run POST With Maximum Testing” on page 37 ■ Oracle ILOM Documentation Library ■ Run POST With Maximum Testing This procedure describes how to configure the server to run the maximum level of POST.

  • Page 38: Psh Overview

    Log in to Oracle ILOM. “Log In to Oracle ILOM (Service)” on page Check for PSH-diagnosed faults. This example shows how to check for faults through the Oracle ILOM fault management shell. -> start /SP/faultmgmt/shell Are you sure you want to start /SP/faultmgmt/shell (y/n)?
  • Page 39 Time                UUID                                 msgid       Severity ------------------- ------------------------------------ ------------- ------- 2012-08-27/19:46:26 4ec16c8d-5cdb-c6ca-c949-e24d3637ef27 PCIEX-8000-8R Major   Problem Status   : solved Diag Engine      : [unknown] System   Manufacturer   : Oracle Corporation   Name           : SPARC T5-8   Part_Number    : 12345678+11+1   Serial_Number  : 1238BDC0DF   ---------------------------------------- Suspect 1 of 1  Fault class  : fault.io.pciex.device-interr-corr...

  • Page 40: Clear A Fault

    Use the message ID to obtain more information about this type of fault. a.    Obtain the message ID from console output. b.    Go to https://support.oracle.com, and search on the message ID in the Knowledge tab. Follow the suggested actions to repair the fault. If necessary, clear the fault manually.

  • Page 41: Interpreting Log Files And System Messages

    ■ Interpreting Log Files and System Messages With the OS running on the server, you have the full complement of Oracle Solaris OS files and commands available for collecting information and for troubleshooting. If PSH does not indicate the source of a fault, check the message buffer and log files for notifications for faults.

  • Page 42: Check The Message Buffer

    Over a period of time, the messages are further rotated to messages.2 and messages.3, and then deleted. Log in as superuser. Type: more /var/adm/messages To view all logged messages, type: SPARC T5-4 Server Service Manual • July 2016...

  • Page 43: View Log Files (Oracle Ilom)

    View Log Files (Oracle ILOM) more /var/adm/messages* Related Information “Check the Message Buffer” on page 42 ■ “View Log Files (Oracle Solaris)” on page 42 ■ View Log Files (Oracle ILOM) View the event log. show /SP/logs/event/list -> View the audit log.
  • Page 44 SPARC T5-4 Server Service Manual • July 2016...

  • Page 45: Preparing For Service

    Preparing for Service These topics describe how to prepare the server for servicing. Step Description Link Review safety and handling information. “Safety Information” on page 45 Gather the tools needed for service. “Tools Needed for Service” on page 47 Consider filler panel options. “Filler Panels”...

  • Page 46: Safety Symbols

    You must disconnect all power supplies before servicing any of the components that Caution - are inside the chassis. Related Information “Safety Symbols ” on page 46 ■ “Antistatic Wrist Strap” on page 47 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 47: Antistatic Wrist Strap

    Tools Needed for Service “Antistatic Mat” on page 47 ■ Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies, circuit boards, or PCIe cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis.

  • Page 48: Filler Panels

    The following table identifies the server components that are replaceable. Component Power Status for Authorized Remove and Replace Instructions Removal Service Personnel Only Processor module “Servicing Processor Modules” on page 57 SPARC T5-4 Server Service Manual • July 2016...

  • Page 49: Find The Server Serial Number

    Use one of the following options to find the serial number: ■ Locate the manufacturing sticker on the front of the server or on the sticker on the side of the server. ■ At the Oracle ILOM prompt, type: show /System ->   /SYS    Targets:...

  • Page 50: Locate The Server

    After locating the server with the blinking Locator LED, turn it off using one of the following methods: ■ Press the Locator button. At the Oracle ILOM prompt, type: ■ set /System/Locator_indicator=off -> SPARC T5-4 Server Service Manual • July 2016...

  • Page 51: Removing Power From The Server

    Prepare to Power Off the Server Notify affected users that the server will be shut down. Refer to the Oracle Solaris system administration documentation for additional information. Save any open files and quit all running programs. Refer to your application documentation for specific information for these processes.

  • Page 52: Power Off The Server (Oracle Ilom)

    Depending on the type of problem, you might want to view server status or log files. You also might want to run diagnostics before you shut down the server. Switch from the system console to the Oracle ILOM prompt by typing the #. (Hash-Period) key sequence.

  • Page 53: Power Off The Server (Power Button - Emergency Shutdown)

    If you are powering off the server in order to add a second processor module, return to “Server Upgrade Process” on page Related Information “Power Off the Server (Oracle ILOM)” on page 52 ■ “Power Off the Server (Power Button – Emergency Shutdown)” on page 53 ■...

  • Page 54: Prevent Esd Damage

    Prevent ESD Damage See: “Power Off the Server (Oracle ILOM)” on page 52 ■ “Power Off the Server (Power Button – Graceful Shutdown)” on page 52 ■ “Power Off the Server (Power Button – Emergency Shutdown)” on page 53 ■...
  • Page 55 Prevent ESD Damage Related Information “Safety Information” on page 45 ■ “Servicing Processor Modules” on page 57 ■ “Servicing DIMMs” on page 69 ■ “Servicing the Main Module” on page 97 ■ “Servicing the Storage Backplanes” on page 107 ■ “Servicing the Service Processor Card”...
  • Page 56 SPARC T5-4 Server Service Manual • July 2016...

  • Page 57: Servicing Processor Modules

    “Servicing DIMMs” on page 69 ■ “Returning the Server to Operation” on page 191 ■ Server Upgrade Process The SPARC T5-4 server supports two processor module configurations: Fully-populated — two processor modules ■ Half-populated — one processor module and one processor filler module ■...
  • Page 58 Review the PCIe card load balancing changes. Even though “PCIe Card Installation Order” on page 155 the load balancing guidelines change with the u;pgrade, you do not need to move any existing PCIe cards. SPARC T5-4 Server Service Manual • July 2016...

  • Page 59: Processor Module Locations

    “Returning the Server to Operation” on page 191 ■ Processor Module Locations Processor modules are accessed from the front of the server. In Oracle ILOM, the processor modules are numbered PM0 and PM1, starting with the lower slot. Description Processor Module 1 (PM1) or processor filler module...

  • Page 60: Processor Module Leds

    “Remove a Processor Module or Processor Filler Module” on page 61 ■ “Install a Processor Module or Processor Filler Module” on page 64 ■ “Verify the Processor Module” on page 67 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 61: Determine Which Processor Module Is Faulty

    Determine Which Processor Module Is Faulty Determine Which Processor Module Is Faulty The following LEDs are lit when a processor module fault is detected: Front and rear System Fault (Service Required) LEDs ■ Service Required LED on the faulty processor module ■...
  • Page 62 If you are adding a processor module, remove the processor filler module in slot 1. Squeeze the release latches together on the two extraction levers and pull the extraction levers out to disengage the processor module or processor filler module from the server. SPARC T5-4 Server Service Manual • July 2016...
  • Page 63 Remove a Processor Module or Processor Filler Module Pull the processor module or processor filler module halfway out of the server, and close the levers. This protects the levers from damage while the module is outside the server. Using two hands, completely remove the processor module or procssor filler module and place the module on an antistatic mat.

  • Page 64: Install A Processor Module Or Processor Filler Module

    See “Install a DIMM” on page Open the latches on the processor module or processor filler module, and insert the module into the empty processor module slot in the server. SPARC T5-4 Server Service Manual • July 2016...
  • Page 65 Install a Processor Module or Processor Filler Module A processor filler module can only be installed in slot 1. Note - Bring the levers together toward the center of the module and press the levers firmly against the module to fully seat the module back into the server. Servicing Processor Modules...
  • Page 66 Related Information “Processor Module Components” on page 18 ■ “Server Upgrade Process” on page 57 ■ “Processor Module LEDs” on page 60 ■ “Determine Which Processor Module Is Faulty” on page 61 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 67: Verify The Processor Module

    ■ “Verify the Processor Module” on page 67 ■ Verify the Processor Module Use the Oracle ILOM fault management shell to determine if the new processor module is shown as enabled or disabled: start /SP/faultmgmt/shell -> Are you sure you want to start /SP/faultmgmt/shell (y/n)?  ...
  • Page 68 “Determine Which Processor Module Is Faulty” on page 61 ■ “Remove a Processor Module or Processor Filler Module” on page 61 ■ “Install a Processor Module or Processor Filler Module” on page 64 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 69: Servicing Dimms

    All DIMMs installed in the server must have identical capacities (all 16 Gbyte or all 32 ■ Gbyte DDR3 DIMMs). All DIMMs installed in each processor module must be identical (identical Oracle part ■ number). To identify DIMM architecture, see “DIMM Rank Classification”...

  • Page 70: Dimm Addresses

    “Remove a DIMM or DIMM Filler Panel” on page 77 ■ “Install a DIMM” on page 79 ■ “Verify a DIMM” on page 82 ■ DIMM Addresses The following figure illustrates the DIMM addresses on a processor module: SPARC T5-4 Server Service Manual • July 2016...
  • Page 71 DIMM Addresses DIMM NAC names are based on the location of the DIMM slot on the processor module, as well as in which slot the processor module is installed. For example, the full NAC name for the DIMM installed in the front-left corner on a processor module installed at PM0 is: /SYS/PM0/CM1/CMP/BOB0/CH0/D0 Related Information “Servicing Processor Modules”...

  • Page 72: Dimm Rank Classification

    4Rx4 All DIMMs related to each CMP must have identical rank classifications. For more Note - information, see “DIMM Population Rules” on page Related Information “DIMM Population Rules” on page 69 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 73: Dimm Fault Handling

    PSH reports the fault and suggests a replacement for the DIMMs associated with the fault. If you suspect the server has a memory problem, run the Oracle ILOM show faulty command. This command lists memory faults and identifies the DIMM modules associated with the fault.

  • Page 74: Sparc T5-4 Server Service Manual • July

    : Use 'fmadm faulty' to provide a more detailed view of this event. Please refer to the associated reference document at http://support.oracle.com/msg/SPSUN4V-8000-EJ for the latest service procedures and policies regarding this diagnosis. SPARC T5-4 Server Service Manual • July 2016...

  • Page 75: Determine Which Dimm Is Faulty (Dimm Fault Remind Button)

    Determine Which DIMM Is Faulty (DIMM Fault Remind Button) Related Information “Determine Which DIMM Is Faulty (DIMM Fault Remind Button)” on page 75 ■ “DIMM Configuration Errors” on page 84 ■ Determine Which DIMM Is Faulty (DIMM Fault Remind Button) DIMMs are cold-service components that can be replaced by customers.
  • Page 76 Note the DIMM next to the illuminated DIMM Fault LED. Ensure that all other DIMMs are seated correctly in their slots. Related Information “Determine Which DIMM is Faulty (PSH)” on page 73 ■ “DIMM Configuration Errors” on page 84 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 77: Remove A Dimm Or Dimm Filler Panel

    Remove a DIMM or DIMM Filler Panel Remove a DIMM or DIMM Filler Panel DIMMs and DIMM filler panels are cold-service components that can be replaced by customers. For the location of the DIMMs, see “Processor Module Components” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge.
  • Page 78 “Install a Processor Module or Processor Filler Module” on page Return the server to operation. ■ “Returning the Server to Operation” on page 191. Verify DIMM functionality. ■ “Verify a DIMM” on page SPARC T5-4 Server Service Manual • July 2016...

  • Page 79: Install A Dimm

    Install a DIMM Related Information “DIMM Population Rules” on page 69 ■ “DIMM Addresses” on page 70 ■ “Determine Which DIMM Is Faulty (DIMM Fault Remind Button)” on page 75 ■ “Determine Which DIMM is Faulty (PSH)” on page 73 ■...
  • Page 80 Push the DIMM into the connector until the ejector tabs lock the DIMM in place. If the DIMM does not easily seat into the connector, check the DIMM's orientation. Repeat Step 4 through Step 6 until all new DIMMs are installed. SPARC T5-4 Server Service Manual • July 2016...
  • Page 81 Install a DIMM Place the cover onto the processor module and slide the cover forward until the latch clicks into place. Consider your next steps. If you are adding a second processor module to the server, return to “Server ■ Upgrade Process”...

  • Page 82: Verify A Dimm

    Use the show /HOST command to determine when the host has been powered off. The Note - console will display status=Powered Off. Allow approximately one minute before running this command. c.    Switch to the system console to view POST output. SPARC T5-4 Server Service Manual • July 2016...
  • Page 83 Return the virtual keyswitch to normal mode. -> set /System/keyswitch_state=normal Set ???ketswitch_state' to ???normal' f.    Switch to the system console and type the Oracle Solaris OS fmadm faulty command. fmadm faulty If any faults are reported, refer to the diagnostics instructions described in “Check for Faults”...

  • Page 84: Dimm Configuration Errors

    UUID, you are done with the verification process. Switch to the system console and type the fmadm repaired commandwith the UUID. Use the same UUID that was displayed from the output of the Oracle ILOM show faulty command. fmadm repaired /SYS/PM0/CMP0/BOB0/CH1/D0 Related Information “DIMM Population Rules”...
  • Page 85 DIMM Configuration Errors In addition to these general memory configuration errors, one or more rule-specific messages is displayed, indicating the type of configuration error detected. To identify the DIMMs affected, use the fmadm faulty command as described in “Check for Faults” on page Related Information “Check for Faults”...
  • Page 86 SPARC T5-4 Server Service Manual • July 2016...

  • Page 87: Servicing Hard Drives

    Servicing Hard Drives Hard drives are hot-service components that can be replaced by customers. For the location of the hard drives, see “Hard Drive Locations” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge.

  • Page 88: Hard Drive Hot-Service Capabilities

    If either of these conditions apply to the drive being serviced, you must take the server offline (shut down the operating system) before you replace the drive. Related Information “Hard Drive Locations” on page 87 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 89: Hard Drive Leds

    Hard Drive LEDs “Hard Drive LEDs” on page 89 ■ “Determine Which Hard Drive Is Faulty” on page 90 ■ “Remove a Hard Drive” on page 90 ■ “Install a Hard Drive” on page 93 ■ “Verify the Hard Drive” on page 94 ■...

  • Page 90: Determine Which Hard Drive Is Faulty

    “Hard Drive Locations” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. SPARC T5-4 Server Service Manual • July 2016...
  • Page 91 ■ Take the drive offline: a.    At the Oracle Solaris prompt, type the cfgadm -al command to list all drives in the device tree, including drives that are not configured: # cfgadm -al This command lists dynamically reconfigurable hardware resources and shows their operational status.
  • Page 92 The latch is not an ejector. Do not force the latch too far to the right. Doing so can Caution - damage the latch. Install the replacement drive or a filler tray. “Install a Hard Drive” on page SPARC T5-4 Server Service Manual • July 2016...

  • Page 93: Install A Hard Drive

    Install a Hard Drive Related Information “Determine Which Hard Drive Is Faulty” on page 90 ■ “Install a Hard Drive” on page 93 ■ “Verify the Hard Drive” on page 94 ■ Install a Hard Drive Hard drives are hot-service components that can be replaced by customers. For the location of the hard drives, see “Hard Drive Locations”...

  • Page 94: Verify The Hard Drive

    Refer to the Oracle Solaris OS administration documentation for more information. At the Oracle Solaris prompt, type the cfgadm -al command to list all drives in the device tree, including any drives that are not configured: cfgadm -al This command helps you identify the drive you installed.
  • Page 95 Verify that the blue Ready-to-Remove LED is no longer lit on the drive that you installed. “Hard Drive LEDs” on page At the Oracle Solaris prompt, type the cfgadm -al command to list all drives in the device tree, including any drives that are not configured: cfgadm -al The replacement drive is now listed as configured.
  • Page 96 SPARC T5-4 Server Service Manual • July 2016...

  • Page 97: Servicing The Main Module

    Servicing the Main Module For the location of the main module, see “Front Panel Components” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. You must disconnect the power cords before servicing this component.

  • Page 98: Main Module Leds

    Main Module LEDs Icon Description Service Required LED Indicates that service is required. POST and Oracle ILOM are two (amber) diagnostic tools that can detect a fault or failure resulting in this indication. The Oracle ILOM show faulty command provides details about any faults that cause this indicator to illuminate.

  • Page 99: Determine If The Main Module Is Faulty

    Configure the SER MGT port to enable the configuration parameters to be uploaded. Refer to the ILOM documentation for network configuration instructions. Back up the ILOM configuration parameters. b.    Oracle ILOM documentation. Shut down the server. “Removing Power From the Server” on page Disconnect the power cords.
  • Page 100 Remove the Main Module “Front Panel Components” on page Squeeze the release latches together on the two extraction levers, and pull the extraction levers out to disengage the main module from the server. SPARC T5-4 Server Service Manual • July 2016...
  • Page 101 Remove the Main Module Pull the main module halfway out of the server. Press the levers back toward the center of the main module. This will keep the levers from being damaged when the main module is outside the server. Due to the weight of the main module, the following step requires two people to Caution - perform.

  • Page 102: Install The Main Module

    Install the Main Module Place the cover back onto the main module and slide the cover forward until the latch clicks into place. Open the levers so that they are fully open. SPARC T5-4 Server Service Manual • July 2016...
  • Page 103 Install the Main Module Insert the main module into its slot in the server until the levers begin to engage. Press the levers back together, toward the center of the module, then press the levers firmly against the module to fully seat the module back into the server. Servicing the Main Module...
  • Page 104 You must upgrade the firmware to a newer version that supports this chassis. Download the system firmware. Configure the SER MGT port to enable the firmware image to be a.    downloaded. SPARC T5-4 Server Service Manual • July 2016...

  • Page 105: Verify The Main Module

    You can load any supported system firmware version, including the firmware revision Note - that had been installed prior to the replacement of the main module. However, Oracle strongly recommends installing the newest version of the system firmware. Power on the server.
  • Page 106 SPARC T5-4 Server Service Manual • July 2016...

  • Page 107: Servicing The Storage Backplanes

    Servicing the Storage Backplanes For the location of the storage backplanes, see “Processor Module Components” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. “Remove a Storage Backplane”...
  • Page 108 Disconnect the two storage backplane cables from the storage backplane that you want to replace. a.    Lift up on the connectors that secure the data cable to the storage backplane and the motherboard, and remove the data cable from the main module. SPARC T5-4 Server Service Manual • July 2016...
  • Page 109 Remove a Storage Backplane b.    Lift up on the connectors that secure the power cable to the storage backplane and the motherboard, and remove the power cable from the main module. Data cable, storage backplane connection Power cable, storage backplane connection Servicing the Storage Backplanes...
  • Page 110 Push the plastic panel toward the rear of the main module, and remove the plastic panel from the main module. SPARC T5-4 Server Service Manual • July 2016...

  • Page 111: Install A Storage Backplane

    Install a Storage Backplane Push the top edge of the storage backplane slightly toward the rear of the main module, then lift the storage backplane up and remove it from the main module. Related Information “Install a Storage Backplane” on page 111 ■...
  • Page 112 Install a Storage Backplane Lower the storage backplane into place. SPARC T5-4 Server Service Manual • July 2016...
  • Page 113 Install a Storage Backplane Slide the plastic retaining panel into place over the storage backplane so that the two notches in the panel slide underneath the two metal mounting studs on the hard drive assembly. Press on the press point on the retaining panel to secure it to the top of the hard drive assembly.
  • Page 114 Refer to the notes that you took when removing the hard drives to install them back into their original slots. See “Install a Hard Drive” on page Power on the server. “Returning the Server to Operation” on page 191. Related Information “Remove a Storage Backplane” on page 107 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 115: Servicing The Service Processor Card

    Servicing the Service Processor Card These topics describe service procedures for the service processor in the server. This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. Steps Description Links...

  • Page 116: Remove The Service Processor Card

    The acceptable values for uri are: ■ ■ tftp ■ sftp ■ ■ http ■ https ■ ■ target is the remote location where you want to store the configuration information. For example: dump -destination tftp://129.99.99.99/pathname -> SPARC T5-4 Server Service Manual • July 2016...
  • Page 117 Remove the Service Processor Card Take the necessary ESD precautions. “Prevent ESD Damage” on page Remove the main module from the server. “Remove the Main Module” on page Locate the service processor card on the main module. “Main Module Components” on page Grasp the service processor card by the two grasp points, and lift up to disengage the service processor card from the connectors on the motherboard.

  • Page 118: Install The Service Processor Card

    If the replacement service processor card detects that the SP firmware is not compatible with the existing host firmware, further action is suspended and the following message is delivered over the SER MGT port. SPARC T5-4 Server Service Manual • July 2016...
  • Page 119 You can load any supported system firmware version, including the firmware revision Note - that had been installed prior to the replacement of the service processor card. However, Oracle strongly recommends installing the newest version of the system firmware. Restore the service processor configuration information that you backed up earlier.

  • Page 120: Verify The Service Processor Card

    Related Information “Determine if the Service Processor Card Is Faulty” on page 115 ■ “Remove the Service Processor Card” on page 116 ■ “Install the Service Processor Card” on page 118 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 121: Servicing The System Configuration Prom

    Servicing the System Configuration PROM These topics describe service procedures for the system configuration PROM in the server. The system configuration PROM stores the host ID and MAC address. If you have to replace the motherboard, be sure to move the System configuration PROM from the old motherboard to the new motherboard.

  • Page 122: Install The System Configuration Prom

    Before beginning this procedure, ensure that you are familiar with the cautions and safety instructions described in “Safety Information” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. SPARC T5-4 Server Service Manual • July 2016...

  • Page 123: Verify The System Configuration Prom

    Verify the System Configuration PROM Orient the system configuration PROM properly onto the main module. Press down on the system configuration PROM until it is completely seated on the main module. Insert the main module back into the server. “Install the Main Module” on page 102.
  • Page 124 Use the Oracle ILOM show command to display the MAC address: ■ -> show /HOST macaddress /HOST Properties: macaddress = **:**:**:**:**:** Use Oracle Solaris OS commands to display the hostid and Ethernet address: ■ hostid 8534299c   ifconfig -a lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1 inet 127.0.0.1 netmask ff000000...

  • Page 125: Servicing The System Battery

    Servicing the System Battery The system battery is a cold-service component that can be replaced by a customer. For the location of the system battery, see “Processor Module Components” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge.

  • Page 126: Install The System Battery

    This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. Take the necessary ESD precautions. “Prevent ESD Damage” on page SPARC T5-4 Server Service Manual • July 2016...
  • Page 127 Otherwise, proceed to the next step. If the service processor is not configured to use NTP, you must reset the Oracle ILOM clock using the Oracle ILOM CLI or the web interface. For instructions, see the Oracle Integrated Lights Out Manager (ILOM) 3.2.1 Documentation...

  • Page 128: Verify The System Battery

    = PDT (PDT) usentpserver = (none) Commands: show For additional details about setting the Oracle ILOM clock, refer to the CLI Procedures Note - Guide for Oracle ILOM. Verify that the new system battery is functioning properly. “Verify the System Battery” on page 128.
  • Page 129 Verify the System Battery “Install the System Battery” on page 126 ■ Servicing the System Battery...
  • Page 130 SPARC T5-4 Server Service Manual • July 2016...

  • Page 131: Servicing The Front I/O Assembly

    Servicing the Front I/O Assembly These topics describe service procedures for the front I/O assembly in the server. This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. “Front I/O Assembly Reference”...
  • Page 132 Pull the cable free of the connector on the motherboard (panel 1). b.    Push the cable connector aside to access the captive screw that secures the assembly to the motherboard (panel 2). Loosen the screw to release the lower end of the assembly. SPARC T5-4 Server Service Manual • July 2016...

  • Page 133: Install The Front I/O Assembly

    Install the Front I/O Assembly c.    Gently pull the front I/O assembly toward the back of the main module until the ports at the front of the assembly clear the front of the main module, and then remove the front I/O assembly from the main module (panel 3). Related Information “Front I/O Assembly Reference”...
  • Page 134 Connect the assembly's ribbon cable to the connector on the motherboard (panel 3). Related Information “Front I/O Assembly Reference” on page 131 ■ “Remove the Front I/O Assembly” on page 131 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 135: Servicing Power Supplies

    Servicing Power Supplies The server contains two power supplies, which provide 1 + 1 power redundancy. If you need to replace a power supply, you can do so while the server is operating. To take full advantage of the server's power redundancy, plug the two power supplies Note - into separate power sources wired to two separate circuits.
  • Page 136 Connector for Power Supply 0 (PS0) Related Information “Power Supply and AC Power Connector LEDs” on page 137 ■ “Determine Which Power Supply Is Faulty” on page 138 ■ “Remove a Power Supply” on page 138 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 137: Power Supply And Ac Power Connector Leds

    Power Supply and AC Power Connector LEDs “Install a Power Supply” on page 140 ■ “Verify a Power Supply” on page 143 ■ Power Supply and AC Power Connector LEDs Each power supply is provided with a set of three LEDs, which are located at the front of the server.

  • Page 138: Determine Which Power Supply Is Faulty

    This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. Locate the power supply that you want to remove. SPARC T5-4 Server Service Manual • July 2016...
  • Page 139 Remove a Power Supply “Front Panel Components” on page 14 for the locations of the power ■ supplies in the server. “Determine Which Power Supply Is Faulty” on page 138 to locate a ■ faulty power supply. Go to the rear of the server and locate the AC power connector at the rear of the server that supplies power to the faulty power supply.

  • Page 140: Install A Power Supply

    This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. Open the latch on the replacement power supply, and align the power supply with the empty bay. SPARC T5-4 Server Service Manual • July 2016...
  • Page 141 Install a Power Supply Verify that the power supply is oriented as shown in the following figure. Slide the power supply into the chassis. Servicing Power Supplies...
  • Page 142 “Power Supply and AC Power Connector LEDs” on page 137 ■ “Determine Which Power Supply Is Faulty” on page 138 ■ “Remove a Power Supply” on page 138 ■ “Verify a Power Supply” on page 143 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 143: Verify A Power Supply

    Verify a Power Supply Verify a Power Supply Verify that the power supply Power OK and AC Present LEDs are lit, and that the Fault LED is not lit. “Power Supply and AC Power Connector LEDs” on page 137. Verify that the front and rear Service Required LEDs are not lit. “Interpreting LEDs”...
  • Page 144 SPARC T5-4 Server Service Manual • July 2016...

  • Page 145: Servicing Fan Modules

    Servicing Fan Modules The server continues to operate at full capacity if one fan module is not operational. If the server is operating with four fan modules installed and one or more of those four fan modules fails, the server will power down to keep from overheating. You can perform a hot-service on a fan module only when four or five fan modules are operational.

  • Page 146: Fan Module Led

    Server Fan Fail LED on the front panel ■ Service Required LED on the faulty fan module ■ Determine if the System Service Required LEDs are illuminated on the front panel or the rear I/O module. SPARC T5-4 Server Service Manual • July 2016...

  • Page 147: Remove A Fan Module

    Remove a Fan Module “Interpreting LEDs” on page Determine if the Server Fan Fail LED on the front panel is illuminated. “Front Panel Controls and LEDs” on page From the rear of the server, check the fan module LEDs to identify which fan module needs to be replaced.
  • Page 148 “Fan Module Locations” on page 145 ■ “Determine Which Fan Module Is Faulty” on page 146 ■ “Install a Fan Module” on page 149 ■ “Verify a Fan Module” on page 150 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 149: Install A Fan Module

    Install a Fan Module Install a Fan Module The fan module is a hot-service component that can be replaced by a customer. This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. Insert the fan module into the empty fan module slot.

  • Page 150: Verify A Fan Module

    If no faults are reported, then the fan module has been replaced successfully. ■ Related Information “Determine Which Fan Module Is Faulty” on page 146 ■ “Remove a Fan Module” on page 147 ■ “Install a Fan Module” on page 149 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 151: Servicing Pcie Cards

    O fabric consists of the PCIe switches, PCIe slots, and leaf devices associated with the root complex. Understanding the relationship of the PCIe root complexes to the PCIe I/O fabrics will help you properly assign devices when configuring Oracle VM Server for SPARC logical domains.

  • Page 152: Pcie Root Complex Connections (Single-Processor Configurations)

    I/O slots 15 and 16 cannot be used in single-processor configurations. Note - CPUs 0 and 1 support four root complex fabrics, which connect to the 12 usable I/O slots through switches 0 through 3. SPARC T5-4 Server Service Manual • July 2016...

  • Page 153: Pcie Root Complex Connections (Dual-Processor Configurations)

    Understanding PCIe Root Complex Connections This table shows the root complex topology that is in effect in single-processor configurations: Switch I/O Slot Root Complex Path /pci@300/pci@1/pci@0/pci@6 /pci@300/pci@1/pci@0/pci@c /pci@340/pci@1/pci@0/pci@6 /pci@340/pci@1/pci@0/pci@c /pci@340/pci@1/pci@0/pci@e /pci@340/pci@1/pci@0/pci@8 /pci@380/pci@1/pci@0/pci@e /pci@380/pci@1/pci@0/pci@8 /pci@380/pci@1/pci@0/pci@a /pci@380/pci@1/pci@0/pci@4 /pci@3c0/pci@1/pci@0/pci@e /pci@3c0/pci@1/pci@0/pci@8 /pci@3c0/pci@1/pci@0/pci@a /pci@3c0/pci@1/pci@0/pci@4 No root complex for this slot No root complex for this slot Related Information “Understanding PCIe Root Complex Connections”...
  • Page 154 The port ID values shown in the diagram correspond to the pci@ values reported in the showdevs command output. For example: Switch I/O Slot Root Complex Path /pci@300/pci@1/pci@0/pci@6 /pci@300/pci@1/pci@0/pci@c /pci@340/pci@1/pci@0/pci@6 /pci@340/pci@1/pci@0/pci@c /pci@400/pci@1/pci@0/pci@e /pci@400/pci@1/pci@0/pci@8 /pci@440/pci@1/pci@0/pci@e /pci@440/pci@1/pci@0/pci@8 /pci@380/pci@1/pci@0/pci@a /pci@380/pci@1/pci@0/pci@4 /pci@3c0/pci@1/pci@0/pci@e /pci@3c0/pci@1/pci@0/pci@8 SPARC T5-4 Server Service Manual • July 2016...

  • Page 155: Pcie Card Installation Order

    Other I/O cards provide better performance when installed in particular slots. For more information about PCIe slot restrictions for specific devices, see “I/O Slot Restrictions” in SPARC T5-4 Server Product Notes For optimal load balancing, install the PCIe cards in this order: For single-processor configurations: ■...

  • Page 156: Pcie Carrier Handle And Leds

    “Determine Which PCIe Card Is Faulty” on page 157 ■ “Remove a PCIe Card” on page 161 ■ “Install a PCIe Card” on page 163 ■ “Verify the PCIe Card” on page 170 ■ PCIe Carrier Handle and LEDs SPARC T5-4 Server Service Manual • July 2016...

  • Page 157: Determine Which Pcie Card Is Faulty

    Determine Which PCIe Card Is Faulty Button/LED Icon Description   Card carrier handle Attention ATTN Press this button to bring the PCIe card offline. Required Press this button again to bring the PCIe card online. button OK (green) Indicates the following conditions: ■...

  • Page 158: Remove A Pcie Card Carrier

    Removing PCIe card carriers while the server is at the OpenBoot prompt is not Note - supported. The server must be either powered off, or booted into the Oracle Solaris OS. Take the necessary ESD precautions. “Prevent ESD Damage” on page 54 Locate the PCIe card carrier at the rear of the server.
  • Page 159 Remove a PCIe Card Carrier If you are removing a PCIe card carrier from a server that is running (that is, if you are hot- ■ plugging the PCIe card), go to Step If you are removing a PCIe card carrier from a powered-down server, go to Step ■...
  • Page 160 Verify that the card's green Power OK LED is off. Disconnect any cables connected to the PCIe card. Label the cables to ensure proper connection to the replacement PCIe card. Tip - SPARC T5-4 Server Service Manual • July 2016...

  • Page 161: Remove A Pcie Card

    Remove a PCIe Card Pull the PCIe card carrier handle down to disengage the carrier from the card cage. Remove the PCIe card carrier from the server. Related Information “Determine Which PCIe Card Is Faulty” on page 157 ■ “Remove a PCIe Card” on page 161 ■...
  • Page 162 Remove a PCIe Card Unlatch and open the PCIe card carrier top cover. SPARC T5-4 Server Service Manual • July 2016...

  • Page 163: Install A Pcie Card

    Install a PCIe Card Carefully remove the PCIe card from the PCIe card carrier. Place the PCIe card on an antistatic mat or into its antistatic packaging. Related Information “Install a PCIe Card” on page 163 ■ Install a PCIe Card This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge.
  • Page 164 PCIe card's connector is fully seated in the PCIe card carrier's slot, and that the notch in the PCIe card's rear bulkhead is seated around the PCIe carrier's alignment tab. SPARC T5-4 Server Service Manual • July 2016...

  • Page 165: Remove A Pcie Carrier Extension

    Remove a PCIe Carrier Extension Close and latch the PCIe card carrier's top cover. Related Information “Determine Which PCIe Card Is Faulty” on page 157 ■ “Remove a PCIe Card” on page 161 ■ “Install a PCIe Carrier Extension” on page 167 ■...
  • Page 166 If you are not installing a PCIe card, proceed to Step Set the carrier extension aside, and install two PCIe card carriers in the slots that were occupied by the PCIe card carrier and the carrier extension. SPARC T5-4 Server Service Manual • July 2016...

  • Page 167: Install A Pcie Carrier Extension

    Install a PCIe Carrier Extension “Install a PCIe Card Carrier” on page 168. Related Information “Install a PCIe Card” on page 163 ■ “Install a PCIe Carrier Extension” on page 167 ■ “Install a PCIe Card Carrier” on page 168 ■...

  • Page 168: Install A Pcie Card Carrier

    This discharge can cause failure of server components. Installing PCIe card carriers while the server is at the OpenBoot prompt is not supported. Note - The server must either be powered off, or booted into the Oracle Solaris OS. SPARC T5-4 Server Service Manual • July 2016...
  • Page 169 Install a PCIe Card Carrier Some PCIe cards require a PCIe card carrier extension to ensure proper system Note - cooling. If your PCIe card requires a PCIe carrier extension, see “Install a PCIe Carrier Extension” on page 167. Insert the PCIe card carrier into the card cage until it stops. Do not press on the PCIe back panel, or force the PCIe card carrier into the card cage.

  • Page 170: Verify The Pcie Card

    Step ■ Verify that the green Power LED is lit on the PCIe card carrier that you installed. At the Oracle Solaris prompt, ensure that the PCIe card is connected and online: SPARC T5-4 Server Service Manual • July 2016...
  • Page 171 Verify the PCIe Card hotplug list -cv Connection State Description ______________________________________________________________________________ PCIE1 EMPTY PCIe-Native PCIE7 ENABLED PCIe-Native Device Usage ___________________________________________________________________________ SUNW,qlc@0 disk fp@0,0 SUNW,qlc@0,1 disk fp@0,0 PCIE13 EMPTY PCIe-Native PCIE15 EMPTY PCIe-Native Related Information “Determine Which PCIe Card Is Faulty” on page 157 ■...
  • Page 172 SPARC T5-4 Server Service Manual • July 2016...

  • Page 173: Servicing The Rear I/O Module

    Servicing the Rear I/O Module This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. You must disconnect the power cords before servicing this component. See Caution - “Disconnect Power Cords”...
  • Page 174 The Locator LED can be turned on to identify a particular server. When button(white) on, it blinks rabidly. There are two methods for turning a Locator LED ■ Issuing the Oracle ILOM command set /System/ Locator_indicator=on ■ Pressing the Locator button SPARC T5-4 Server Service Manual • July 2016...

  • Page 175: Determine If The Rear I/O Module Is Faulty

    ■ Steady on, green – The SP is running in its normal operating state. No service actions are required. ■ Blink, green – The SP is initializing the Oracle ILOM firmware. ■ Steady on, amber – A SP error has occurred and service is required.

  • Page 176: Remove The Rear I/O Module

    Label the cables connected to the ports on the rear I/O module, and then disconnect the cables from the ports. You will reconnect the cables to the same ports on the replacement rear I/O module. SPARC T5-4 Server Service Manual • July 2016...
  • Page 177 Remove the Rear I/O Module Press the green buttons on the rear I/O module ejection levers, and spread the levers open to eject the rear I/O module. Servicing the Rear I/O Module...

  • Page 178: Install The Rear I/O Module

    “Install the Rear I/O Module” on page 178 ■ “Verify the Rear I/O Module” on page 180 ■ Install the Rear I/O Module Take the necessary ESD precautions. “Prevent ESD Damage” on page SPARC T5-4 Server Service Manual • July 2016...
  • Page 179 Install the Rear I/O Module With the levers in the extended position, insert the rear I/O module into the slot at the rear of the server. Close the extraction levers until they click into place to fully seat the rear I/O module into the server.

  • Page 180: Verify The Rear I/O Module

    Start the faultmagmt shell. start SP/faultmgmt/shell -> Are you sure you want to start the faultmgmt shell (y/n)?   faultmgmtsp> Use the fmadm faulty command to determine if the server is operating normally. SPARC T5-4 Server Service Manual • July 2016...
  • Page 181 Verify the Rear I/O Module If a fault was detected, see “Diagnostics Process” on page ■ If no faults were detected, then the rear I/O module has been replaced successfully. No ■ further action is required. Related Information “Detecting and Managing Faults” on page 23 ■...
  • Page 182 SPARC T5-4 Server Service Manual • July 2016...

  • Page 183: Servicing The Rear Chassis Subassembly

    Servicing the Rear Chassis Subassembly For the location of the rear chassis subassembly, see “Rear Panel Components” on page This procedure requires that you handle components that are sensitive to electrostatic Caution - discharge. This discharge can cause failure of server components. You must disconnect the power cords before servicing this component.

  • Page 184: Remove The Rear Chassis Subassembly

    Verify that the rear chassis subassembly needs to be replaced. Use the server software to determine if the rear chassis subassembly needs to be replaced. See “Detecting and Managing Faults” on page 23 for more information. SPARC T5-4 Server Service Manual • July 2016...
  • Page 185 Remove the Rear Chassis Subassembly Power off the server. “Removing Power From the Server” on page Disconnect the power cords. “Disconnect Power Cords” on page 53 From the front of the server, remove the following components: Both processor modules – see “Remove a Processor Module or Processor Filler ■...
  • Page 186 Using a Phillips screwdriver, loosen the five screws that secure the rear chassis subassembly to the system. Slide the rear chassis subassembly out and away from the server. Related Information “Install the Rear Chassis Subassembly” on page 187 ■ SPARC T5-4 Server Service Manual • July 2016...

  • Page 187: Install The Rear Chassis Subassembly

    Install the Rear Chassis Subassembly Install the Rear Chassis Subassembly Slide the rear chassis subassembly into the server. Using a Phillips screwdriver, tighten the four green screws to secure the rear chassis subassembly in the server. Tighten the screws in the following order: a.   ...

  • Page 188: Verify The Rear Chassis Subassembly

    192. Log in to Oracle ILOM. “Log In to Oracle ILOM (Service)” on page Start the faultmagmt shell. start SP/faultmgmt/shell -> Are you sure you want to start the faultmgmt shell (y/n)? SPARC T5-4 Server Service Manual • July 2016...
  • Page 189 Verify the Rear Chassis Subassembly   faultmgmtsp> Use the fmadm faulty command to determine if the server is operating normally. If a fault was detected, see “Diagnostics Process” on page ■ If no faults were detected, then the rear chassis subassembly has been replaced successfully. ■...
  • Page 190 SPARC T5-4 Server Service Manual • July 2016...

  • Page 191: Returning The Server To Operation

    Returning the Server to Operation These topics explain how to return the Oracle SPARC T5-4 server to operation after you have performed service procedures. Steps Description Links Connect the power cords. “Connect Power Cords” on page 191 Power on the server.

  • Page 192: Power On The Server (Oracle Ilom)

    Power On the Server (Oracle ILOM) Power On the Server (Oracle ILOM) The boot process depends on the most recent power state of the server and on Oracle Note - ILOM policy settings. You must determine if the server is running before you issue the start /System command.

  • Page 193: Glossary

    Cable management assembly. Chassis monitoring module (server modules only). The CMM is the service processor in the modular system that contains server modules. Oracle ILOM runs on the CMM, providing lights out management of the components in the modular system chassis.
  • Page 194 Host bus adapter. host The part of the server or server module with the CPU and other hardware that runs the Oracle Solaris OS and other applications. The term host is used to distinguish the primary computer from the SP. See SP.
  • Page 195 Media access controller address. modular The rackmountable chassis that holds server modules, storage modules, NEMs, and PCI EMs system (server modules only). The modular system provides Oracle ILOM through its CMM. MSGID Message identifier. name space Top-level Oracle ILOM target.
  • Page 196 Oracle ILOM Oracle ILOM Oracle Integrated Lights Out Manager. Oracle ILOM firmware is preinstalled on a variety of Oracle systems. Oracle ILOM enables you to remotely manage your Oracle servers regardless of the state of the host system. Oracle ILOM Oracle ILOM that runs on the CMM (server modules only).
  • Page 197 Solid-state drive. Secure shell. storage Modular component that provides computing storage to the server modules. module Telecommunications Industry Association (Netra products only). Maximum ambient temperature. U.S. NEC United States National Electrical Code. Universal connector port. User interface. Underwriters Laboratory Inc. Coordinated Universal Time.
  • Page 198 SPARC T5-4 Server Service Manual • July 2016...

  • Page 199: Index

    DIMM Fault Remind button,   75 backup devices, supported,   20 using Oracle ILOM,   73 using PSH,   73 NAC names,   70 removing,   77 chassis serial number, locating,   49 verifying,   82 clearing PSH-detected faults,   40 dmesg command,   42 cold-serviceable components,   48 components accessible from front,   14...
  • Page 200 I/O module,   178 rear I/O module,   15 service processor card,   118 server,   50 storage backplanes,   111 system configuration PROM,   19 system battery,   126 locating faulty system configuration PROM,   122 DIMMs,   73 fan modules,   146 hard drives,   90 PCIe cards,   157 Knowledge Base,   38 power supplies,   138 SPARC T5-4 Server Service Manual • July 2016...
  • Page 201 Net Management Link and Activity LED,   31 disconnecting,   53 Net Management Speed LED,   31 power supplies NET Speed LED,   31 configuration,   135 installing,   140 LEDs,   137 locating,   14 Oracle Solaris OS files and commands,   41 locating faulty,   138 Oracle Solaris PSH removing,   138 checking for faults,   38 verifying,   143 clearing faults,   40 powering off memory faults,   73 emergency shutdown,   53...
  • Page 202 I/O module,   176 System Service Required LED,   29, 31 service processor card,   116 storage backplanes,   107 system battery,   125 system configuration PROM,   121 running POST in Diag Mode,   37 tools needed for service,   47 safety information and symbols,   45 upgrading the server,   57 SPARC T5-4 Server Service Manual • July 2016...
  • Page 203 Index using Oracle VTS,   23 UUID,   38 /var/adm/messages file,   42 verifying DIMMs,   82 fan modules,   150 hard drives,   94 main module,   105 PCIe cards,   170 power supplies,   143 processor modules,   67 rear I/O module,   180, 188 service processor card,   120 system battery,   128 system configuration PROM,   123 viewing system message log files,   42...
  • Page 204 SPARC T5-4 Server Service Manual • July 2016...

Table of Contents