Page 1
Sun Netra T5440 Server Service Manual Part No: E27132-03 September 2015...
Page 3
Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
Page 4
Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l’accès à...
Contents Using This Documentation ................. 9 1 Server Diagnostics .................. 11 1.1 Fault on Initial Power Up ................. 11 1.2 Server Diagnostics Overview .............. 12 1.2.1 Memory Configuration and Fault Handling ........ 15 1.3 Using LEDs to Identify the State of Devices .......... 16 1.3.1 Front and Rear Panel LEDs ............ 17 1.3.2 Hard Drive LEDs .................
Page 6
4.4 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal ...... 81 ▼ Cable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal .... 81 4.5 Replacing Memory Air Duct .............. 83 ▼ Remove the Memory Air Duct ............ 83 Sun Netra T5440 Server • September 2015...
Page 7
Contents ▼ Install the Memory Air Duct .............. 84 4.6 Replacing the PCI Mezzanine Assembly ............ 86 ▼ Remove the PCI Mezzanine Assembly .......... 86 ▼ Install the PCI Mezzanine Assembly ............ 88 4.7 FB-DIMM Configuration Reference ............ 90 4.8 Replacing the Memory Mezzanine Assembly .......... 95 ▼ Remove the Memory Mezzanine Filler Tray .......... 95 ▼...
Page 8
A Signal Pinouts ..................... 149 A.1 Gigabit Ethernet Ports ................ 149 A.2 Network Management Port .............. 150 A.3 Serial Ports .................. 151 A.3.1 Serial Management Port ............... 151 A.3.2 Serial Port TTYA ............... 153 A.4 Alarm Port ................... 154 A.5 USB Ports ................... 154 Index ........................ 157 Sun Netra T5440 Server • September 2015...
Using This Documentation This manual provides detailed procedures that describe the removal and replacement of parts in the Sun Netra T5440 server from Oracle. This manual also includes detailed and comprehensive diagnostics information and procedures. This manual is written for technicians, system administrators, authorized service providers, and users who have advanced experience troubleshooting and replacing hardware.
Page 10
Sun Netra T5440 Server • September 2015...
1 ♦ ♦ ♦ C H A P T E R 1 Server Diagnostics This chapter describes the diagnostics that are available for monitoring and troubleshooting the server. The following topics are covered: “1.1 Fault on Initial Power Up” on page 11 ■...
(refer to the server installation guide and server administration guide for details). Use this flowchart to understand what diagnostics are available to troubleshoot faulty hardware. Table 1-1 to find more information about each diagnostic in this chapter. Sun Netra T5440 Server • September 2015...
Page 13
1.2 Server Diagnostics Overview Diagnostic Flowchart FIGURE 1-1 Chapter 1 • Server Diagnostics...
Page 14
Feature” on page 40 detected fault If the fault is a PSH detected fault, identify the faulty FRU from “Clearing PSH Detected the fault message and replace the faulty FRU. Faults” on page 43 Sun Netra T5440 Server • September 2015...
1.2 Server Diagnostics Overview Action Diagnostic Action Resulting Action Additional Information After replacing the FRU, perform the procedure to clear PSH detected faults. Determine if the fault POST performs basic tests of the server components and reports “1.5 Running was detected by POST. faulty FRUs.
“1.3.1 Front and Rear Panel LEDs” on page 17 ■ “1.3.2 Hard Drive LEDs” on page 19 ■ “1.3.3 Power Supply LEDs” on page 20 ■ “1.3.4 Ethernet Port LEDs” on page 21 ■ Sun Netra T5440 Server • September 2015...
1.3 Using LEDs to Identify the State of Devices These LEDs provide a quick visual check of the state of the system. 1.3.1 Front and Rear Panel LEDs The seven front panel LEDs (Figure 1-2) are located in the upper left corner of the server chassis.
Page 18
Critical (red) Alarm Status Indicator FIGURE 1-3 Rear Panel Connectors, LEDs, and Features on the Sun Netra T5440 Server Figure Legend PCI Slots 0-3: left to right: PCI-X Slot 0 (25 W maximum load), PCI-X Slot 1 (25 W maximum load), PCIe Slot 2 (25 W maximum...
1.3 Using LEDs to Identify the State of Devices Front and Rear Panel LEDs TABLE 1-2 Location Color Description Locator LED and Front upper left White Enables you to identify a particular server. The LED is activated using one of the Button and rear center following methods:...
■ Flashing – The drive is processing a command. ■ Off – Power is off. 1.3.3 Power Supply LEDs The power supply LEDs (Figure 1-5 Table 1-4) are located on the rear of each power supply. Sun Netra T5440 Server • September 2015...
1.3 Using LEDs to Identify the State of Devices Power Supply LEDs FIGURE 1-5 Figure Legend Power OK power supply LED Fault power supply LED Input OK power supply LED Power Supply LEDs TABLE 1-4 Color Description Power OK Green ■...
ILOM enables you to remotely run diagnostics, such as power-on self-test (POST), that would otherwise require physical proximity to the server's serial port. You can also configure ILOM to Sun Netra T5440 Server • September 2015...
Page 23
Note - Refer to the Integrated Lights Out Management 2.0 Supplement for the Sun Netra T5440 Server for comprehensive ALOM CMT information. Faults detected by ILOM, POST, and the Solaris Predictive Self-Healing (PSH) technology are...
To create an ALOM CMT CLI, do the following: Log in to the service processor with username: root. When powered on, the service processor boots to the ILOM login prompt. The factory default password is changeme. Sun Netra T5440 Server • September 2015...
Page 25
Creating an ALOM CMT CLI Shell SUNSPxxxxxxxxxxxx login: root Password: Waiting for daemons to initialize... Daemons ready Sun(TM) Integrated Lights Out Manager Version 2.0.0.0 Copyright 2007 Sun Microsystems, Inc. All rights reserved. Use is subject to license terms. ...
To switch from the console output to the ALOM CMT CLI sc> prompt, type (Hash- ■ Period). To switch from the service processor prompt to the console, do one of the following: ■ Sun Netra T5440 Server • September 2015...
Page 27
Creating an ALOM CMT CLI Shell From the ILOM -> prompt, type start /SP/console. ■ From the ALOM-CMT sc> prompt, type console. ■ 1.4.2.3 Service-Related Commands Table 1-6 describes the typical ALOM CMT CLI commands for servicing a server. For descriptions of all ALOM CMT CLI commands, issue the help command or refer to the Integrated Lights Out Management 2.0 User's Guide.
Page 28
{No ILOM equivilient.) Displays information about the FRUs in the showfru [-g lines] [-s | -d] [FRU] server. ■ -g lines specifies the number of lines to display before pausing the output to the screen. Sun Netra T5440 Server • September 2015...
Detecting Faults ILOM Command ALOM CMT Command Description ■ -s displays static information about system FRUs (defaults to all FRUs, unless one is specified). ■ -d displays dynamic information about system FRUs (defaults to all FRUs, unless one is specified). Displays the status of the virtual keyswitch.
Page 30
| fru | /SYS/MB/CMP0/BR0/CH1/D0 /SP/faultmgmt/0 | timestamp | Dec 14 22:43:59 /SP/faultmgmt/0/ | sunw-msg-id | SUN4V-8000-DX faults/0 /SP/faultmgmt/0/ | uuid | 3aa7c854-9667-e176-efe5-e487e520 faults/0 | 7a8a /SP/faultmgmt/0/ | timestamp | Dec 14 22:43:59 faults/0 Sun Netra T5440 Server • September 2015...
Displaying FRU Information 1.4.3 Clearing Faults Use the clear_fault_action property of a FRU to manually clear PSH diagnosed faults from the service processor without a FRU replacement or if the service processor was unable to automatically detect the FRU replacement. This procedure clears the fault from the service processor but not from the host.
The system cannot power on. stby The system can power on and run POST, but no flash updates locked can be made. diag_mode POST does not run. Runs POST according to diag_level value. normal Sun Netra T5440 Server • September 2015...
Page 33
1.5 Running POST Parameter Values Description Runs POST with preset values for diag_level and service diag_verbosity. diag_level If diag_mode = normal, runs all the minimum tests plus extensive CPU and memory tests. If diag_mode = normal, runs minimum set of tests. diag_trigger Does not run POST on reset.
Page 34
1.5 Running POST Flowchart of ALOM CMT CLI Variables for POST Configuration FIGURE 1-8 Table 1-8 shows typical combinations of ALOM CMT CLI variables and associated POST modes. Sun Netra T5440 Server • September 2015...
Changing POST Parameters ALOM CMT CLI Parameters and POST Modes TABLE 1-8 Parameter Normal Diagnostic Mode No POST Execution Diagnostic Service Keyswitch Diagnostic Mode Preset Values (Default Settings) diag_mode normal service normal † keyswitch_state normal normal normal diag diag_level diag_trigger none power-on-reset error-reset all-resets...
Reset the system so that POST runs. There are several ways to initiate a reset. Example 1-1 shows the powercycle command. For other methods, refer to the Sun Netra T5440 Server Administration Guide. Switch to the system console to view the POST output: sc> console Example 1-2 depicts abridged POST output.
Page 37
Running POST in Maximum Mode a. Interpret the POST messages: POST error messages use the following syntax: c:s > ERROR: TEST = failing-test c:s > H/W under test = FRU c:s > Repair Instructions: Replace items in order listed by H/W under test above c:s >...
Page 38
7:2>MSG = Pin 149 failed on /SYS/MB/CMP0/BR1/CH0/D0 (J2001) 7:2>END_ERROR 7:2>Decode of Dram Error Log Reg Channel 2 bits 60000000.0000108c 7:2> 1 MEC 62 R/W1C Multiple corrected errors, one or more CE not logged Sun Netra T5440 Server • September 2015...
Clearing POST Detected Faults 7:2> 1 DAC 61 R/W1C Set to 1 if the error was a DRAM access CE 7:2> 108c SYND 15:0 RW ECC syndrome. 7:2> 7:2> Dram Error AFAR channel 2 = 00000000.00000000 7:2> L2 AFAR channel 2 = 00000000.00000000 Example ...
ID (MSGID). You can use the message ID to get additional information about the problem from Sun's knowledge article database. The Predictive Self-Healing technology covers the following server components: UltraSPARC T2 multicore processor ■ Sun Netra T5440 Server • September 2015...
1.6 Using the Solaris Predictive Self-Healing Feature Memory ■ I/O bus ■ The PSH console message provides the following information: Type ■ Severity ■ Description ■ Automated response ■ Impact ■ Suggested action for system administrator ■ If the Solaris PSH facility detects a faulty component, use the fmdump command to identify the fault.
Use the Sun message ID to obtain more information about this type of fault. In a browser, go to the Predictive Self-Healing Knowledge Article web site: a. http://www.sun.com/msg b. Obtain the message ID from the console output or the ALOM CMT CLI showfaults command. Sun Netra T5440 Server • September 2015...
Clearing PSH Detected Faults c. Enter the message ID in the SUNW-MSG-ID field, and click Lookup. Example 1-11, the message ID SUN4V-8000-JA provides information for corrective action: Follow the suggested actions to repair the fault. Example 1-10 Output from the fmdump -v Command fmdump -v -u fd940ac2-d21e-c94a-f258-f8a9bb69d05b TIME UUID...
Page 44
In some cases, even though the fault is cleared, some persistent fault information remains and results in erroneous fault messages at boot time. To ensure that these messages are not displayed, perform the following Solaris command: UUID fmadm repair Example: fmadm repair 7ee0e46b-ea64-6565-e684-e996963f7b86 Sun Netra T5440 Server • September 2015...
1.7 Collecting Information From Solaris OS Files and Commands Collecting Information From Solaris OS Files and Commands With the Solaris OS running on the server, you have the full complement of Solaris OS files and commands available for collecting information and for troubleshooting. If POST, service processor, or the Solaris PSH features do not indicate the source of a fault, check the message buffer and log files for notifications for faults.
A reset or power cycle is required after disabling or enabling a component. If the status Note - of a component is changed, there is no effect to the system until the next reset or power cycle. Sun Netra T5440 Server • September 2015...
Displaying System Components Displaying System Components The showcomponent command displays the system components (asrkeys) and reports their status. At the sc> prompt, enter the showcomponent command Example 1-12 shows partial output with no disabled components. Example 1-13 shows showcomponent command output with a component disabled: Example ...
This section describes the tasks necessary to use SunVTS software to exercise your server: “Checking Whether SunVTS Software Is Installed” on page 49 ■ “1.9.1 Exercising the System Using SunVTS Software” on page 49 ■ Sun Netra T5440 Server • September 2015...
Checking Whether SunVTS Software Is Installed Checking Whether SunVTS Software Is Installed This procedure assumes that the Solaris OS is running on the server, and that you have access to the Solaris command line. Check for the presence of SunVTS packages using the pkginfo command. pkginfo -l SUNWvts SUNWvtsr SUNWvtsts SUNWvtsmn The following table lists SunVTS packages: Package...
Page 50
If you have installed SunVTS software in a location other than the default /opt directory, alter the path, as in Example 1-15 where display-system is the name of the machine through which you are remotely logged in to the server. Sun Netra T5440 Server • September 2015...
Page 51
Exercising the System With SunVTS Software The SunVTS GUI is displayed (Figure 1-9). Chapter 1 • Server Diagnostics...
Page 52
Exercising the System With SunVTS Software SunVTS GUI FIGURE 1-9 Sun Netra T5440 Server • September 2015...
Page 53
Exercising the System With SunVTS Software Expand the test lists to see the individual tests. The test selection area lists tests in categories, such as Network. To expand a category, left-click the expander icon (expand category icon) to the left of the category name. (Optional) Select the tests you want to run.
Server Product Notes – Contain late-breaking information about the system including ■ required software patches, updated hardware and compatibility information, and solutions to know issues. The product notes are available online at: http://docs.sun.com Sun Netra T5440 Server • September 2015...
Page 55
1.11 Additional Service Related Information Solaris Release Notes – Contain important information about the Solaris OS. The release ■ notes are available online at: http://docs.sun.com SunSolve™ Online – Provides a collection of support resources. Depending on the level ■ of your service contract, you have access to Sun patches, the Sun System Handbook, the SunSolve knowledge base, the Sun Support Forum, and additional documents, bulletins, and related links.
Page 56
Sun Netra T5440 Server • September 2015...
2 ♦ ♦ ♦ C H A P T E R 2 Preparing for Service This chapter describes safety considerations and provides prerequisite procedures and information to replace components within the server. Topics include: “2.1 Safety Information” on page 57 ■ “2.2 Required Tools ” on page 58 ■...
Antistatic wrist strap ■ Antistatic mat ■ No. 2 Phillips screwdriver ■ Prerequisite Tasks for Component Replacement Before you can remove and install components that are inside the server, you must perform the following procedures: Sun Netra T5440 Server • September 2015...
Power Off the Server “Power Off the Server” on page 59 ■ “Remove the Server From the Rack” on page 60 ■ “Perform Antistatic Measures” on page 61 ■ “Remove the Top Cover” on page 62 ■ Depending upon the component, you might also need to remove the PCI tray: “Remove the PCI Mezzanine Assembly”...
Remove the server from the rack. Remove the Server From the Rack Remove the server from the rack prior to performing cold-swappable FRU replacement procedures except the FB-DIMMs, PCI cards, and the service processor. Sun Netra T5440 Server • September 2015...
Perform Antistatic Measures The server weighs approximately 80 lb (36 kg). Two people are required to dismount Caution - and carry the chassis. Disconnect all the cables and power cords from the server. From the front of the server, release the slide rail latches or remove the necessary hardmount screws, depending on you rack type.
(Figure 2-1). FIGURE 2-1 Top Cover and Release Button Slide the cover toward the rear of the server. Lift the cover off the chassis and set it aside. Sun Netra T5440 Server • September 2015...
3 ♦ ♦ ♦ C H A P T E R 3 Replacing Storage Components This chapter provides instructions for replacing nonvolatile data storage components. Topics include: “3.1 Replacing a Hard Drive” on page 63 ■ “3.2 Replacing the Optical Media Drive” on page 67 ■...
Page 64
Exact commands required depend on the configuration of your hard drives. You might need to unmount file systems or perform RAID commands. On the drive you plan to remove, push the latch release button (Figure 3-2). The latch opens. Sun Netra T5440 Server • September 2015...
Page 65
Remove a Hard Drive Removing a Hard Drive FIGURE 3-2 The latch is not an ejector. Do not bend it too far to the left. Doing so can damage the Caution - latch. Consider your next steps: If you are replacing the hard drive, continue to “Install a Hard ■...
Slide the drive into the bay until it is fully seated (Figure 3-3). Installing a Hard Drive FIGURE 3-3 Close the latch to lock the drive in place. Sun Netra T5440 Server • September 2015...
3.2 Replacing the Optical Media Drive Close the bezel. Perform administrative tasks to reconfigure the hard drive. The procedures that you perform at this point depend on how your data is configured. You might need to partition the drive, create file systems, load data from backups, or have it updated from a RAID configuration.
Page 68
Set the optical media drive aside on an antistatic mat. Consider your next step: If you removed the optical media drive as part of another procedure, return ■ to that procedure. Otherwise, continue to “Install the Optical Media Drive” on page ■ Sun Netra T5440 Server • September 2015...
Install the Optical Media Drive Install the Optical Media Drive Remove the replacement optical media drive from its packaging and place it on an antistatic mat. Seat the optical media drive into the housing and secure it by pressing the rear release lever to the right (Figure 3-5).
Page 70
Consider your next step: If you installed the optical media drive as part of another procedure, return ■ to that procedure. Otherwise, see Chapter 6, “Returning the Server to Operation” to bring the ■ server back online. Sun Netra T5440 Server • September 2015...
4 ♦ ♦ ♦ C H A P T E R 4 Replacing Motherboard Assembly Components This chapter describes how to remove and install components from the motherboard assembly and how to remove the motherboard assembly itself. Topics include: “4.1 PCIe, PCI-X, and XAUI Card Configuration Reference” on page 71 ■...
TTYA serial port 4.1.1 PCI Cards on the PCI Auxilliary Board Slot 0 and Slot 1 are 133MHZ PCI-X slots and support form factor PCI-X cards. The maximum power for each slot is 25 Watts. Sun Netra T5440 Server • September 2015...
4.2 Replacing PCI-X 0-1 and PCIe 2-3 Cards Slot 2 and Slot 3 are x8 PCIe slots that have x16 mechanical connectors. These slots support form factor PCIe cards, and support the highest power 75 Watt PCIe card. However, only one 75 Watt PCIe card in either slot can be installed in the server at one time.
Page 74
Remove the PCI air duct. Lift it straight up (Figure 4-2). Release the PCI card release tab. Pull it up and to the left (Figure 4-2). Remove the PCI card. Carefully lift it straight up (Figure 4-2). Sun Netra T5440 Server • September 2015...
Page 75
Remove PCI-X 0-1 and PCIe 2-3 Cards Removing PCI-X Cards 0-1 and PCIe Cards 2-3 FIGURE 4-2 Insert the PCI card filler panel in the appropriate slot. Carefully press it straight down until properly seated (Figure 4-2). Secure the PCI card release tab. Press it down and to the right until properly seated (Figure 4-2).
Lift it straight up (Figure 4-3). Release the PCI card release tab. Pull it up and to the left (Figure 4-3). Remove the PCI card filler panel. Lift it straight up (Figure 4-3). Sun Netra T5440 Server • September 2015...
Page 77
Install PCI-X 0-1 and PCIe 2-3 Cards Install PCI-X Cards 0-1 and PCIe Cards 2-3 FIGURE 4-3 Insert the PCI card in the appropriate slot. Carefully press it straight down until properly seated (Figure 4-3). Secure the PCI card release tab. Press it down and to the right until properly seated (Figure 4-3).
Carefull pull the card straight up and out (Figure 4-4). Place it on an antistatic mat. If you are not replacing the card, install a filler panel. Do not operate the server with empty slots. Note - Sun Netra T5440 Server • September 2015...
Install PCIe/XAUI Cards 4-6 and PCIe Cards 7-9 Removing PCIe/XAUI Cards 4-9 FIGURE 4-4 Chapter 6, “Returning the Server to Operation” to bring the server back online: Install PCIe/XAUI Cards 4-6 and PCIe Cards 7-9 Prepare the server for PCIe card removal. See: “Power Off the Server”...
Page 80
Lift the filler panel straight up and out (Figure 4-5). Carefully seat the PCIe card in the slot (Figure 4-5). Installing PCIe/XAUI Cards 4-9 FIGURE 4-5 Chapter 6, “Returning the Server to Operation” to bring the server back online. Sun Netra T5440 Server • September 2015...
4.4 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal This HBA requires a unique SAS cable (530-3896-03). This cable must be ordered separately. Refer to the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal Installation Guide (E22410) for additional details.
Page 82
Unulug existing SAS cable from port 0 of the SAS expander. Unplug existing SAS cable from the motherboard. Plug the new SAS cable into port 0 of the SAS expander. Plug the new SAS cable into port SAS0 of the HBA. Sun Netra T5440 Server • September 2015...
4.5 Replacing Memory Air Duct Replacing Memory Air Duct Remove the Memory Air Duct Prepare the server for memory air duct removal. See: “Power Off the Server” on page 59 ■ “Remove the Server From the Rack” on page 60 ■...
If you removed the memory air duct as part of another procedure, return to ■ that procedure. ■ Otherwise, continue to “Install the Memory Air Duct” on page Install the Memory Air Duct Remove the replacement memory air duct from its packaging. Sun Netra T5440 Server • September 2015...
Page 85
Install the Memory Air Duct With the duct at a 45 degree angle, position the duct to alighn with the chassis (Figure 4-8). Lower the duct to the horizontal position until the tab secures in place (Figure 4-8). FIGURE 4-8 Installing the Memory Air Duct Consider your next step: ■...
■ “Remove the Server From the Rack” on page 60 ■ ■ “Perform Antistatic Measures” on page 61 ■ “Remove the Top Cover” on page 62 Disconnect the PCI mezzanine cables (Figure 4-9). Sun Netra T5440 Server • September 2015...
Page 87
Remove the PCI Mezzanine Assembly Removing the PCI Mezzanine FIGURE 4-9 Pull the release levers up and back. (Figure 4-9). The release levers unseat the mezzanine from the riser cards. Lift the PCI mezzanine up and out (Figure 4-9). Place it on an antistatic mat.
Pull the riser card straight up and out of the chassis (Figure 4-10). c. Place on an antistatic mat (Figure 4-10). Install the PCI Mezzanine Assembly Install the PCI mezzanine riser cards on the motherboard (Figure 4-11). Sun Netra T5440 Server • September 2015...
Page 89
Install the PCI Mezzanine Assembly Installing the PCI Mezzanine Riser Cards FIGURE 4-11 Carefully place the riser cards on the riser card slots (Figure 4-11). a. b. Press down until fully seated into slots (Figure 4-11). Carefully seat the PCI mezzanine on the PCI riser cards (Figure 4-12).
Reconnect the PCI mezzanine cables (Figure 4-12). Chapter 6, “Returning the Server to Operation” to bring the server back online. FB-DIMM Configuration Reference Use these FB-DIMM configuration rules to help you plan the memory configuration of your server. Sun Netra T5440 Server • September 2015...
Page 91
FB-DIMM in J1401, in order to ensure an identical pair. If you are unable to obtain a matching FB-DIMM, you must replace both FB‐ DIMMs in the ■ pair. All Sun Netra T5440 servers support the following configurations, as shown in Figure 4-13: 8 FB-DIMMs (Group 1) ■...
Page 92
4.7 FB-DIMM Configuration Reference Motherboard FB-DIMM Configuration FIGURE 4-13 Table 4-1 describes the motherboard FB-DIMM FRU names and installation order. Sun Netra T5440 Server • September 2015...
Page 93
J2500 † Upgrade path: DIMMs should be added with each group populated in the order shown. Sun Netra T5440 Servers are upgradable to support an additional 16 FB-DIMMs. These upgraded servers support the following FB-DIMM configurations shown in Figure 4-14: 24 FB-DIMMs (Groups 1,2, 3, and 4) (fully populated motherboard + 8 FB-DIMM slots in ■...
Page 94
4.7 FB-DIMM Configuration Reference Upgradable Memory Mezzanine FB-DIMM Configuration FIGURE 4-14 Table 4-2 describes the upgradable memory mezzanine FB-DIMM FRU names and installation order. Sun Netra T5440 Server • September 2015...
Remove the Memory Mezzanine Filler Tray Before You Begin The standard configuration for the Sun Netra T5440 server includes a memory Note - mezzanine filler tray and riser cards in place of the optional memory mezzanine assembly that provides an additional 16 FB-DIMM slots.
Page 96
Lift the memory mezzanine filler tray straight up and out of the chassis (Figure 4-18). Removing the Memory Mezzanine Filler Tray FIGURE 4-15 Remove the white filler riser cards by pulling them straight up. Sun Netra T5440 Server • September 2015...
Install the Memory Mezzanine Assembly Install the Memory Mezzanine Assembly Before You Begin The memory mezzanine is an optional memory expansion assembly that provides an Note - additional 16 FB-DIMM slots for a maximum of 32 FB-DIMM slots. Install the memory mezzanine riser cards (Figure 4-16).
“Remove the Server From the Rack” on page 60 ■ “Perform Antistatic Measures” on page 61 “Remove the Top Cover” on page 62 ■ “Remove the Memory Air Duct” on page 83 ■ Sun Netra T5440 Server • September 2015...
Page 99
Remove the Memory Mezzanine Assembly Disconnect all power cables from the server (Figure 4-20). Rotate the memory mezzanine green levers 90 degrees to vertical (Figure 4-18). Lift the memory mezzanine straight up and out of the chassis (Figure 4-18). Place on an antistatic mat. Removing the Memory Mezzanine FIGURE ...
This section describes how to diagnose and replace faulty FB-DIMMs. If you are upgrading the system with additional FB-DIMMs, see “Install Additional FB- DIMMs” on page 109. For FB-DIMM configuration guidelines, see “4.7 FB-DIMM Configuration Reference” on page Sun Netra T5440 Server • September 2015...
Locating a Faulty FB-DIMM This procedure requires that you handle components that are sensitive to static Caution - discharge. This sensitivity can cause the component to fail. To avoid this problem, ensure that you follow antistatic practices as described in “Perform Antistatic Measures”...
Page 102
Make a note of the faulty FB-DIMM location so that you can install the replacement FB- DIMM in the same location. For memory configuration information see “4.7 FB-DIMM Configuration Note - Reference” on page Document the location of faulty FB-DIMMs. Sun Netra T5440 Server • September 2015...
Remove FB-DIMMs Faulty FB-DIMMs are identified with a corresponding amber LED on the motherboard. The FB-DIMM fault LEDs remain lit only for a few minutes. Note - Ensure that all FB-DIMMs are seated correctly in their slots. Remove FB-DIMMs Prepare the server for FB-DIMM removal. See: ■...
“4.7 FB-DIMM Configuration Reference” on page 90 for information about Tip - configuring the FB-DIMMs. Ensure that the ejector tabs are in the open position. Line up the replacement FB-DIMM with the connector (Figure 4-22). Sun Netra T5440 Server • September 2015...
Page 105
Install FB-DIMMs Align the FB-DIMM notch with the key in the connector. This ensures that the FB-DIMM is oriented correctly. Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place. If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB- DIMM is as shown in Figure 4-22.
In this case, the fault is automatically cleared from the system. If the fauilt is still displayed by the show faulty command, then run the set command to enable the FB-DIMM and clear the fault. For example: Sun Netra T5440 Server • September 2015...
Page 107
Verifying Successful Replacement of a Faulty FB‐DIMM -> set /SYS/MB/CMP0/BR0/CH0/D0 component_state=Enabled Perform the following steps to verify the repair: Set the virtual keyswitch to diag so that POST will run in Service mode. a. set /SYS/keyswitch_state=Diag -> Set ???keyswitch_state' to ???Diag' Powercycle the system.
Page 108
Switch to the system console and issue the fmadm repair command with the UUID. Use the same UUID that was displayed from the output of the ILOM show faulty command. fmadm repair 3aa7c854-9667-e176-efe5-e487e520 Sun Netra T5440 Server • September 2015...
Install Additional FB-DIMMs Install Additional FB-DIMMs Before you begin, see “4.7 FB-DIMM Configuration Reference” on page 90 to familiarize Before You Begin yourself with FB-DIMM configuration guidelines. Ensure that all power is removed from the server before installing FB‐ DIMMs or Caution - damage to the FB-DIMMs might occur.
Page 110
If the system is at the ok prompt, type boot. d. Return the virtual keyswitch to Normal mode. -> set /SYS keyswitch_state=Normal Set ???ketswitch_state' to ???Normal' Sun Netra T5440 Server • September 2015...
4.10 Replacing the Battery 4.10 Replacing the Battery This section describes how to remove install the system battery on the motherboard. Remove the Battery Prepare the server for installing the battery. See: “Power Off the Server” on page 59 ■ ■...
This section describes how to remove install the system SCC module on the motherboard. The SCC module is also known as the IDPROM chip. Note - This procedure must be performed by a certified Sun Oracle Service Technician only. Caution - The SCC module contains system host ID, MAC addresses, and configuration Caution - variable settings for ILOM.
Restore OpenBoot PROM variables with one of the following procedures: For ILOM 3.0 Web Interface: Restore OpenBoot PROM variables per Chapter ■ 10, “Backing Up and Restoring ILOM Configuration,” from the Oracle Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedure Guide (820- 0052) available at: http://docs.oracle.com/cd/E19860-01/index.html. Use the same passphrase used during the back up to restore the OpenBoot PROM variables.
Replacing the Motherboard Assembly This section describes how to remove and install the motherboard assembly. This procedure must be performed by a certified Sun Oracle Service Technician only. Caution - The SCC module contains system host ID, MAC addresses, and configuration Caution - variable settings for ILOM.
Page 115
Remove the Motherboard Assembly Perform the following to prepare the server for motherboard assembly removal: ■ “Power Off the Server” on page 59 ■ “Disconnect Cables From the Server” on page 60 “Remove the Server From the Rack” on page 60 ■...
Page 116
Remove the Motherboard Assembly Disconnecting the Cables Connected to the Motherboard FIGURE 4-24 Loosen the screws that secure the motherboard assembly to the chassis (Figure 4-25). Sun Netra T5440 Server • September 2015...
Page 117
Remove the Motherboard Assembly Removing the Motherboard Screws FIGURE 4-25 Lift slightly and slide the motherboard 1 inch (25 mm) toward the front of the server (Figure 4-26). Tilt the end of the motherboard (closest to the front of the server) upward (Figure 4-26).
(Figure 4-27). Lower the end closest the rear of the server (Figure 4-27). Carefully slide the motherboard 1 inch (25 mm) toward the rear of the server, seating it into place (Figure 4-27). Sun Netra T5440 Server • September 2015...
Page 119
Install the Motherboard Assembly Install the Motherboard Into the Chassis FIGURE 4-27 Align the motherboard assembly screw holes over the chassis standoffs. Tighten the screws that attach the motherboard to the chassis (Figure 4-28). Chapter 4 • Replacing Motherboard Assembly Components...
Page 120
Install the Motherboard Assembly Tightening the Motherboard Screws to the Chassis FIGURE 4-28 Reconnect the motherboard cables (Figure 4-29). Sun Netra T5440 Server • September 2015...
Page 121
Install the Motherboard Assembly Reconnecting the Motherboard Cables FIGURE 4-29 Perform the tasks to bring the server back online. See: “Install the SCC Module” on page 113 ■ ■ “Install the System Fan Assembly (Fan Tray 0)” on page 136 “Install the Memory Mezzanine Assembly”...
Replacing the Disk Backplane Assembly This section describes how to remove and install the disk backplane assembly. This procedure must be performed by a certified Sun Oracle Service Technician only. Caution - Handle the internal components and boards with care. Label the disks, cards, and Caution - cables before removing them.
Page 123
Remove the Disk Backplane Assembly Perform the following tasks to prepare the server for disk backplane assembly removal: “Power Off the Server” on page 59 ■ ■ “Disconnect Cables From the Server” on page 60 ■ “Remove the Server From the Rack” on page 60 “Perform Antistatic Measures”...
“Install the Motherboard Assembly” on page 118. Return the server to operation. Chapter 6, “Returning the Server to Operation”. 4.14 Replacing the SAS Expander Assembly This section describes how to remove and install the SAS expander assembly. Sun Netra T5440 Server • September 2015...
Remove the SAS Expander Assembly This procedure must be performed by a certified Sun Oracle Service Technician only. Caution - Remove the SAS Expander Assembly Perform the following tasks to prepare the server for SAS expander assembly removal: ■ “Power Off the Server” on page 59 “Disconnect Cables From the Server”...
4.15 Replacing the Auxillary Board Assembly This section describes how to remove and install the auxillary board assembly. This procedure must be performed by a certified Sun Oracle Service Technician only. Caution - Remove the Auxillary Board Assembly Perform the following tasks to prepare the server for SAS expander assembly removal: ■...
Install the Auxillary Board Assembly Remove the cables attached to the auxillary board. Remove the six screws from the auxillary board assembly. Lift the auxillary board assembly from the chassis and place it on an antistatic mat. Install the Auxillary Board Assembly Align the auxillary board assembly with the six standoffs.
Page 128
Sun Netra T5440 Server • September 2015...
5 ♦ ♦ ♦ C H A P T E R 5 Replacing Chassis Components This chapter provides instructions for replacing chassis components. Topics include: “5.1 Replacing the Air Filter” on page 129 ■ “5.2 Replacing a Power Supply” on page 132 ■...
Step 2 of this procedure. ■ If you are installing the filter tray as part of another component’s removal or installation procedure, go to Step 4. Remove the replacement air filter from its packaging. Sun Netra T5440 Server • September 2015...
Page 131
Install the Air Filter Feed the edges of the air filter under the restraining hooks of the filter tray. (Figure 5-2). Massage the filter in the filter tray so that there are no folds or wrinkles, and so that the air filter lies flat against the filter tray. Install the filter tray to the server, with the indicators in the upper left corner.
Grasp the power supply handle and push the power supply latch to the left while pushing inward on the power supply (Figure 5-3). Pull the power supply out of the chassis (Figure 5-3). Sun Netra T5440 Server • September 2015...
Install a Power Supply Removing a Power Supply FIGURE 5-3 Continue to “Install a Power Supply” on page 133. Install a Power Supply Remove the replacement power supply from its packaging and place it on an antistatic mat. Align the replacement power supply with the empty power supply chassis bay. Slide the power supply into the bay until it is fully seated (Figure 5-4).
Page 134
Verify that the System Power Supply Fault LED and the Service Required LED is not lit on the front and rear panels of the server. At the ILOM -> prompt, issue the show faulty command to verify the status of the power supplies. Sun Netra T5440 Server • September 2015...
5.3 Replacing the System Fan Assembly (Fan Tray 0) Replacing the System Fan Assembly (Fan Tray 0) The system fan assembly is labeled FT0. Remove the System Fan Assembly (Fan Tray 0) Prepare the server for fan assembly removal. See: “Power Off the Server”...
Insert your forefinger and thumb into the holes at the top of the fan assembly, squeeze them together, and lower the fan assembly into the chassis (Figure 5-6). Ensure the fan tray is fully inserted into the connector. Sun Netra T5440 Server • September 2015...
Page 137
Install the System Fan Assembly (Fan Tray 0) Installing the System Fan Assembly Into the Chassis FIGURE 5-6 Consider your next step: ■ If you installed the fan assembly as part of another procedure, return to that procedure. ■ Otherwise, see Chapter 6, “Returning the Server to Operation”...
“Remove the Top Cover” on page 62 Push the release button on the hard drive fan bracket, and pull the fan tray up and out of the chassis. (Figure 5-7). Place it on an antistatic mat. Sun Netra T5440 Server • September 2015...
Install the Hard Drive Fan Assembly (Fan Tray 1) Releasing the Hard Drive Fan Bracket FIGURE 5-7 Continue to “Install the Hard Drive Fan Assembly (Fan Tray 1)” on page 139. Install the Hard Drive Fan Assembly (Fan Tray 1) Remove the replacement hard drive fan assembly from its packaging and place it on an antistatic mat.
Press the release tab and ensure the fan tray is completely seated in the connector. Release the tab. Chapter 6, “Returning the Server to Operation” to bring the server back online. Replacing the FB-DIMM Fan Assembly (Fan Tray 2) The FB-DIMM fan assembly is labeled FT2. Sun Netra T5440 Server • September 2015...
Remove the FB-DIMM Fan Assembly (Fan Tray 2) Remove the FB-DIMM Fan Assembly (Fan Tray 2) Prepare the server for FB-DIMM fan removal. See: “Power Off the Server” on page 59 ■ “Disconnect Cables From the Server” on page 60 ■...
To remove the power board, you must remove the following components as part of preparing the server for power board replacement: Memory mezzanine (see “Remove the Memory Mezzanine Assembly” on page ■ PCI mezzanine (see “Remove the PCI Mezzanine Assembly” on page ■ Sun Netra T5440 Server • September 2015...
Remove the Power Board System Fan 0 (see “Remove the System Fan Assembly (Fan Tray 0)” on page 135) ■ Optical media drive (see “Remove the Optical Media Drive” on page ■ Motherboard (see “Remove the Motherboard Assembly” on page 114) ■...
Page 144
Removing the Power Board Screws FIGURE 5-11 Lift the power board out of the chassis, and set it aside on an antistatic mat. Continue to “Install the Power Board” on page 145. Sun Netra T5440 Server • September 2015...
Install the Power Board Install the Power Board Remove the replacement power board from its packaging and place it on an antistatic mat. Lower the power board into the chassis, aligning the board's holes with the standoffs in the chassis. Install the screws firmly to secure the power board to the chassis.
Page 146
Are you sure you want to permanently set the Chassis Part Number to chassis_part_number [y/n]? setcpn: Chassis part number recorded. showplatform sc> Sun-Netra-T5440 Chassis Serial Number: chassis_serial_number Domain Status ------ ------ SO Running sc> setsc sc_servicemode false Sun Netra T5440 Server • September 2015...
6 ♦ ♦ ♦ C H A P T E R 6 Returning the Server to Operation This chapter describes tasks to perform after replacing components within Oracle's Sun Netra T5440 server. Topics include: “6.1 Tasks for Finishing Up” on page 147 ■...
Page 148
Installing the Top Cover FIGURE 6-1 Install the server into the rack. Refer to the Sun Netra T5440 Server Installation Guide (820-4442). Cable the server. Refer to the Sun Netra T5440 Server Installation Guide (820-4442). Power on the server.
A ♦ ♦ ♦ A P P E N D I X A Signal Pinouts This appendix gives the pinouts for the server rear ports and identifies connectors on various server boards. Topics include: “A.1 Gigabit Ethernet Ports” on page 149 ■ “A.2 Network Management Port”...
If you are planning to use the network management (NET MGT) port, you must use a Caution - shielded Ethernet cable to maintain your server's NEBS compliance. The cable's shield must be grounded at both ends. Network Management Port Pin Numbering FIGURE A-2 Sun Netra T5440 Server • September 2015...
A.3 Serial Ports Network Management Connector Signals TABLE A-3 Signal Description Signal Description Transmit Data + Common Mode Termination Transmit Data – Receive Data – Receive Data + Common Mode Termination Common Mode Termination Common Mode Termination Serial Ports The server has two serial ports, labeled SERIAL MGT and TTYA. Table A-4 lists the default serial connection settings for both serial ports.
Page 152
Table A-7. A.3.1.1 RJ-45 to DB-9 Adapter Crossovers RJ-45 to DB-9 Adapter Crossovers TABLE A-6 Serial Port (RJ-45 Connector) DB-9 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground Sun Netra T5440 Server • September 2015...
A.3 Serial Ports A.3.1.2 RJ-45 to DB-25 Adapter Crossovers RJ-45 to DB-25 Adapter Crossovers TABLE A-7 Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground A.3.2 Serial Port TTYA The port labeled TTYA accepts a DB-9 connector. Use this port for general purpose serial data transfers.
USB Ports The server has four USB ports for attaching supported USB 1.1 and 2.0 compliant devices. Figure A-6 shows the pin numbering of the USB ports. Table A-10 describes the pin signals. Sun Netra T5440 Server • September 2015...
Page 155
A.5 USB Ports USB Ports Pin Numbering FIGURE A-6 USB Connector Pin Signals TABLE A-10 Signal Description +5 V DAT- DAT+ Ground Appendix A • Signal Pinouts...
Page 156
Sun Netra T5440 Server • September 2015...
Need help?
Do you have a question about the Sun Netra T5440 and is the answer not in the manual?
Questions and answers