Printronix T5204R Administrator's Manual page 329

Table 18. LCD Message Troubleshooting (continued)
Displayed Message
RIBBON BROKEN
Reload Ribbon
RIBBON FAULT
Timeout
RIBBON LOAD BAD
Reload Ribbon
Ribbon Low
RIBBON OUT
Load Ribbon
SECURITY CODE
VIOLATION
SECURITY
VIOLATION
Can User
Explanation
Correct?
Yes Ribbon is broken
between the ribbon
take up spindle and the
printhead.
Yes In the CT emulation
with a coax interface,
the ribbon has not
moved for 10 minutes
after PAUSE was
pressed to clear a
ribbon fault.
Yes Ribbon was incorrectly
loaded on the take-up
or supply spindle.
Yes 1. The supply spool is
getting low.
2. If there is a large
amount of ribbon
still on the supply
spool, then the
Ribbon Low
message is being
displayed falsely.
Yes 1. The ribbon supply
spool is empty.
2. The ribbon has
broken.
Yes The software being
used is not correct for
the printer.
Yes The security key is
missing.
Fault Messages
Solution
Reattach ribbon.
1. Clean the printer.
2. Power off, wait 15
seconds, then power back
on again. If the message
persists, contact your
authorized customer
service representative.
1. Reload the ribbon
correctly. For ribbon
loading instructions, see
page 40.
1. Replace ribbon.
2. Disable Ribbon Low in the
MEDIA CONTROL menu.
1. Replace ribbon.
2. Reinstall ribbon.
1. Load the correct software.
2. If the problem persists,
contact your authorized
customer service
representative.
Install the security key.
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