Printronix T5204R Administrator's Manual page 320

Chapter 6
Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
Table 18. LCD Message Troubleshooting (continued)
Displayed Message
IGP/PGL ERROR
ILL NVM VALUE 5
ILL NVM VALUE 6
ILL NVM VALUE 7
INCOMPATIBLE
WITH CUTTER
INSUFFICIENT RAM
Reboot
320
Can User
Explanation
Correct?
Yes Appears when the
"Fault" option is
selected from Error
Report in the front
panel.
Yes Printer firmware code
error.
Yes Tear-Off or Peel-Off
Media Handling
selection was
attempted with the
cutter option still
installed. These modes
require that the front
door assembly be
installed to use the
Label Taken Sensor.
Yes/No Not enough RAM
memory available for a
printer function.
Solution
Deselect "Fault" from Error
Report on the front control
panel.
1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and follow the
instructions for
"Diagnostics for E0xx, Bad
NVM, or ILL NVM Errors"
on page 299.
3. Contact your authorized
customer service
representative.
1. Select a different Media
Handling Mode.
2. Power off the printer and
remove the cutter option,
install the front door
assembly, power on the
printer and select Tear-Off
or Peel-Off Mode.
1. If the message reappears,
decrease the Page Mem
Adjust value in the
PRINTER CONTROL
menu and reboot the
printer.
2. If the message reappears,
replace the controller
PCBA. Write down the
message and return it with
the defective board.