Printronix T5204R Administrator's Manual page 309

Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an
asterisk (*). This usually indicates that an authorized service representative is
needed. You should try two steps to clear the fault before calling your
authorized service representative:
1. Set the printer power switch to O (off), wait 15 seconds, then turn the
printer on again. Run your print job again. If the message does not
appear, it was a false indication and no further attention is required.
2. If the message reappears, press the PAUSE key. If the message goes
away, it was a false indication and no further attention is required. If the
message reappears, call your authorized service representative.
Displayed Message
06 HOST REQUEST
08 HOLD PRINT
TIMEOUT
15 COMM CHECK
22 INVALID ADDR
Table 18. LCD Message Troubleshooting
Can User
Explanation
Correct?
Yes Status message: in CT
emulation, the host
computer or printer
controller requires
attention.
Yes Status message: in CT
emulation, the printer
was offline more than
10 minutes and the
"Intervention Required"
parameter is set to
"Send to Host."
Yes/No Communication Check:
a message that
appears in the CT
emulation meaning the
line is not active on a
twinax interface.
Yes Invalid Address: poll
time-out on the twinax
interface indicating the
unit address is not
recognized by printer.
Fault Messages
Solution
Not a printer problem.
Press PAUSE to put the printer
online.
1. Check your network for
proper operation.
2. Try a different cable from a
known good device.
3. If the problem persists,
contact your authorized
customer service
representative.
Have the system administrator
make sure the printer address
is correct.
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