Printronix T5204R Administrator's Manual page 327

Table 18. LCD Message Troubleshooting (continued)
Displayed Message
PRINT HEAD COLD
PRINT HEAD HOT
PRINT HEAD UP
Close Print Head
PRINTER HOT
PRINTER UNDER
REMOTE CONTROL
P/S MISMATCH
Replace Supply
Can User
Explanation
Correct?
Yes Printer is in a cold
environment or
connector P401 has
become dislodged
from the back of the
printhead.
Yes/No The printhead has
become overheated.
Yes Printhead is not closed
and completely
latched.
Yes/No The printer has
detected higher than
usual temperatures on
the controller PCBA.
Yes Indicates that PNE has
control of the printer.
No Incorrect power supply
is mounted in the
printer.
Fault Messages
Solution
1. Reseat P401 on printhead.
2. Change the printhead.
3. Place printer in a warmer
location.
4. If problem persists, contact
your authorized service
representative.
1. Allow the printhead to cool
down for 5 minutes, then
press PAUSE. Resume
printing.
2. If possible, reduce print
intensity.
3. If problem persists, contact
your authorized service
representative.
Close and latch the printhead
pivoting deck.
1. Determine that the fan is
operating and that all air
vents are unobstructed.
2. Power off the printer for 15
seconds, then power the
printer back on.
3. Move the printer to a
cooler location.
4. If the problem persists
after moving the printer to
a cooler location, contact
your authorized customer
service representative.
Press any key on the printer.
Contact your authorized
customer service
representative.
327